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According to Article L121-20-12 of the Consumer Code, you have the ability to exercise your right of withdrawal within fourteen (14) days from the date of purchase of Libon minutes. According to the same article, you give up your right of withdrawal as soon as you use all or part of the minutes included in the purchased Pack.

You made your purchase with your Google Play account or by credit card: please send us an email with a copy of your invoice and the phone number associated with your Libon account.

You made your purchase through the Apple Store: you must contact iTunes directly to request a refund.

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