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My Libon purchases

Everything you need to know about your Libon purchases

21 articles
How can I pay with my bank card in the Libon app?Here is our tutorial on purchasing Libon minutes with a bank card.
How can I benefit from a referral code?A brand new program to invite your friends to Libon and get free minutes!
Can I transfer my minutes to another destination?Here's what to do if you made a mistake in purchasing call minutes.
How to add or remove a card in LibonLearn how to easily manage your cards in the Libon app.
How to check the rates?Here's how to check the price of our minutes in the Libon application to help you choose what's right for you
End of iTunes paymentsEnd of Libon payments with iTunes and new card bank payment option
My Libon payment methodsHere is an overview of the payment methods available for Libon purchases
How do we calculate our prices?Why do we have price differences from one country to another?
End of payments for your packages with integrated Google Play purchasesEnd of Libon payments with Google Play and new card bank payment option
What is the best offer for me?Find the ideal minutes to call your contacts.
My purchase is still being processed. What should I do?A credit transfer or electricity purchase that is taking a bit longer. Here are a few instructions.
How can I benefit from a promotional code?Take advantage of our special offers to receive free minutes and discounts on your money transfer fees.
How do I request a refund for my purchase?All about purchase refunds
My bank card payments have failed or been refused, what should I do?Has your purchase been cancelled? Payment refused? Here's how to make a successful purchase.
My purchase has not been credited. What should I do?Here are some instructions if your purchase is not credited.
How can I check my Libon purchase history?Easily view all your purchases
What about subscriptions?How do I activate a subscription plan?
How does a subscription with Libon work?Tired of having to manually renew your Libon plan every month?
How do I unsubscribe from Libon credit?Here are the steps to follow to cancel your Libon subscription
There's been a charge on my bank account, but my minutes haven't been creditedHere's what you need to know about the pre-authorizations that appear on your bank account when you make a purchase on Libon
How to pay with Multibanco on the Libon app?Here you can find out about a new payment method available in Portugal!
Libon Help Center