# Centre d'aide > Help center for Libon ## English ### What is Libon - [For a better understanding of Libon packs](https://help.libon.com/en/articles/183142-for-a-better-understanding-of-libon-packs.md): A better understanding of our packs to make your minutes choice. - [For how long are my Libon minutes valid?](https://help.libon.com/en/articles/183143-for-how-long-are-my-libon-minutes-valid.md): Standard Libon minutes do not expire, the period of their use is unlimited. - [What is Libon?](https://help.libon.com/en/articles/214588-what-is-libon.md): Libon is a high-quality, multi-service app for communities around the world and their families. - [What are Libon minutes?](https://help.libon.com/en/articles/180966-what-are-libon-minutes.md): With Libon minutes, you can make high-quality international calls at the best rates to over 150 destinations. - [How do Libon offers work?](https://help.libon.com/en/articles/183164-how-do-libon-offers-work.md): Why do prices vary from country to country? - [Carrier charges and roaming](https://help.libon.com/en/articles/183078-carrier-charges-and-roaming.md): Some information about carrier charges when you use Libon to call, even if you are abroad. - [Our customer care team opening hours](https://help.libon.com/en/articles/183152-our-customer-care-team-opening-hours.md): Here's our timetable to find out when we're online. ### My Libon application - [Login to the Libon application](https://help.libon.com/en/articles/183148-login-to-the-libon-application.md): A physical SIM card and a GSM connection are all you need to receive the validation code and connect - [How can I check my balance?](https://help.libon.com/en/articles/183121-how-can-i-check-my-balance.md): How to check your balance of call minutes in the Libon application. - [View or delete my call history](https://help.libon.com/en/articles/183058-view-or-delete-my-call-history.md): Would you like to know all the details of your calls, view them or delete them? Here are the instructions: - [Changing my number in Libon](https://help.libon.com/en/articles/183115-changing-my-number-in-libon.md): Change your phone number on the Libon application in 1 minute without losing your credit. - [Is my phone compatible with Libon?](https://help.libon.com/en/articles/183086-is-my-phone-compatible-with-libon.md): A minimum version of the operating system installed in your phone is required to take full advantage of Libon. - [How do I install Libon?](https://help.libon.com/en/articles/183158-how-do-i-install-libon.md): How do you install Libon on your mobile, from Google Play Store or App Store? - [I can't find Libon in my Store, what should I do?](https://help.libon.com/en/articles/183057-i-can-t-find-libon-in-my-store-what-should-i-do.md): If you can't find Libon in Google Play, here's how to download and install the app! - [My permissions](https://help.libon.com/en/articles/183089-my-permissions.md): For your Libon application to work properly, it is necessary to access certain functions on your mobile phone. - [My contacts](https://help.libon.com/en/articles/183075-my-contacts.md): This article explains how information about your contacts is managed in your Libon application. - [How to hide my number](https://help.libon.com/en/articles/183135-how-to-hide-my-number.md): You can hide your phone number when making a Libon call. - [Delete my Libon account](https://help.libon.com/en/articles/183145-delete-my-libon-account.md): We're sad to hear you're leaving us! Here's how to deactivate your account and uninstall Libon. - [How do I install Google Play Services?](https://help.libon.com/en/articles/196515-how-do-i-install-google-play-services.md): Here are the instructions: - [How can I change my app’s language?](https://help.libon.com/en/articles/532619-how-can-i-change-my-app-s-language.md): Follow these steps to change the app’s display language. - [How to update my personal information?](https://help.libon.com/en/articles/549909-how-to-update-my-personal-information.md): Follow these steps to update your name and email address in the app ### My Libon purchases - [How can I pay with my bank card in the Libon app?](https://help.libon.com/en/articles/183064-how-can-i-pay-with-my-bank-card-in-the-libon-app.md): Here is our tutorial on purchasing Libon minutes with a bank card. - [How can I benefit from a referral code?](https://help.libon.com/en/articles/183111-how-can-i-benefit-from-a-referral-code.md): A brand new program to invite your friends to Libon and get free minutes! - [Can I transfer my minutes to another destination?](https://help.libon.com/en/articles/183100-can-i-transfer-my-minutes-to-another-destination.md): Here's what to do if you made a mistake in purchasing call minutes. - [How to add or remove a card in Libon](https://help.libon.com/en/articles/183081-how-to-add-or-remove-a-card-in-libon.md): Learn how to easily manage your cards in the Libon app. - [How to check the rates?](https://help.libon.com/en/articles/183096-how-to-check-the-rates.md): Here's how to check the price of our minutes in the Libon application to help you choose what's right for you - [End of iTunes payments](https://help.libon.com/en/articles/183138-end-of-itunes-payments.md): End of Libon payments with iTunes and new card bank payment option - [My Libon payment methods](https://help.libon.com/en/articles/183144-my-libon-payment-methods.md): Here is an overview of the payment methods available for Libon purchases - [How do we calculate our prices?](https://help.libon.com/en/articles/183084-how-do-we-calculate-our-prices.md): Why do we have price differences from one country to another? - [End of payments for your packages with integrated Google Play purchases](https://help.libon.com/en/articles/196504-end-of-payments-for-your-packages-with-integrated-google-play-purchases.md): End of Libon payments with Google Play and new card bank payment option - [What is the best offer for me?](https://help.libon.com/en/articles/183072-what-is-the-best-offer-for-me.md): Find the ideal minutes to call your contacts. - [My purchase is still being processed. What should I do?](https://help.libon.com/en/articles/196510-my-purchase-is-still-being-processed-what-should-i-do.md): A credit transfer or electricity purchase that is taking a bit longer. Here are a few instructions. - [How can I benefit from a promotional code?](https://help.libon.com/en/articles/183067-how-can-i-benefit-from-a-promotional-code.md): Take advantage of our special offers to receive free minutes and discounts on your money transfer fees. - [How do I request a refund for my purchase?](https://help.libon.com/en/articles/183113-how-do-i-request-a-refund-for-my-purchase.md): All about purchase refunds - [My bank card payments have failed or been refused, what should I do?](https://help.libon.com/en/articles/183154-my-bank-card-payments-have-failed-or-been-refused-what-should-i-do.md): Has your purchase been cancelled? Payment refused? Here's how to make a successful purchase. - [My purchase has not been credited. What should I do?](https://help.libon.com/en/articles/183106-my-purchase-has-not-been-credited-what-should-i-do.md): Here are some instructions if your purchase is not credited. - [How can I check my Libon purchase history?](https://help.libon.com/en/articles/183095-how-can-i-check-my-libon-purchase-history.md): Easily view all your purchases - [What about subscriptions?](https://help.libon.com/en/articles/643840-what-about-subscriptions.md): How do I activate a subscription plan? - [How does a subscription with Libon work?](https://help.libon.com/en/articles/643839-how-does-a-subscription-with-libon-work.md): Tired of having to manually renew your Libon plan every month? - [How do I unsubscribe from Libon credit?](https://help.libon.com/en/articles/676082-how-do-i-unsubscribe-from-libon-credit.md): Here are the steps to follow to cancel your Libon subscription - [There's been a charge on my bank account, but my minutes haven't been credited](https://help.libon.com/en/articles/676098-there-s-been-a-charge-on-my-bank-account-but-my-minutes-haven-t-been-credited.md): Here's what you need to know about the pre-authorizations that appear on your bank account when you make a purchase on Libon - [How to pay with Multibanco on the Libon app?](https://help.libon.com/en/articles/711619-how-to-pay-with-multibanco-on-the-libon-app.md): Here you can find out about a new payment method available in Portugal! - [How does the button "Other Services" work?](https://help.libon.com/en/articles/629198-how-does-the-button-other-services-work.md): Discover all the additional services offered by Libon ### My telephone calls via Libon - [I am unable to call, what can I do?](https://help.libon.com/en/articles/183076-i-am-unable-to-call-what-can-i-do.md): There are several reasons why calls fail. Here are some suggested solutions so that you can call your contacts. - [How do I make a call with Libon?](https://help.libon.com/en/articles/183056-how-do-i-make-a-call-with-libon.md): There are several ways to call with Libon. Find out more about the call menus - [How to manage your favorite numbers and the unlimited calls plan?](https://help.libon.com/en/articles/183093-how-to-manage-your-favorite-numbers-and-the-unlimited-calls-plan.md): Here's how to manage your favorite numbers and the unlimited plan. - [Are my contacts billed if I call them using Libon?](https://help.libon.com/en/articles/183117-are-my-contacts-billed-if-i-call-them-using-libon.md): With Libon, there are no hidden costs! - [Local calls improve call quality: how do you enable them?](https://help.libon.com/en/articles/196505-local-calls-improve-call-quality-how-do-you-enable-them.md): Connecting via the GSM network improves call quality: use your Libon minutes outside the app with local calls - [How can I improve the quality of my Libon calls?](https://help.libon.com/en/articles/183161-how-can-i-improve-the-quality-of-my-libon-calls.md): For the best calling experience, follow our advice here. - [Why do I see a different number on the screen when I call back home?](https://help.libon.com/en/articles/717453-why-do-i-see-a-different-number-on-the-screen-when-i-call-back-home.md): Check out the local calling feature now available on your Libon app! ### List of carrier Prefixes - [List of Orange Mali 🇲🇱 prefixes](https://help.libon.com/en/articles/183163-list-of-orange-mali-prefixes.md): Here is the list of Orange Mali prefixes included in our Libon partner offers. - [List of Malitel/Moov Mali 🇲🇱 prefixes](https://help.libon.com/en/articles/183162-list-of-malitel-moov-mali-prefixes.md): Here is the list of Malitel/Moov prefixes included in our Libon partner offers. - [List of Free / Tigo Senegal 🇸🇳 prefixes](https://help.libon.com/en/articles/183124-list-of-free-tigo-senegal-prefixes.md): Here is the list of Free / Tigo Senegal prefixes. - [List of Orange Senegal 🇸🇳 prefixes](https://help.libon.com/en/articles/183128-list-of-orange-senegal-prefixes.md): The list of Orange Senegal prefixes included in our Libon partner offers. - [List of Ivory Coast 🇨🇮 prefixes](https://help.libon.com/en/articles/183141-list-of-ivory-coast-prefixes.md): Here is the list of Ivory Coast prefixes included in our Libon partner offers. - [List of Orange Ivory Coast prefix codes 🇨🇮](https://help.libon.com/en/articles/196512-list-of-orange-ivory-coast-prefix-codes.md): Here is the list of Orange prefixes in the Ivory Coast included in our Libon partner offers. - [List of MTN Côte d'Ivoire prefixes 🇨🇮](https://help.libon.com/en/articles/196513-list-of-mtn-cote-d-ivoire-prefixes.md): List of MTN Ivory Coast prefixes included in our Libon partner offers. - [List of Telma Madagascar 🇲🇬 prefixes](https://help.libon.com/en/articles/183103-list-of-telma-madagascar-prefixes.md): Here is the list of Telma Madagascar prefixes included in our Libon partner offers. - [List of Orange Madagascar 🇲🇬 prefixes](https://help.libon.com/en/articles/183104-list-of-orange-madagascar-prefixes.md): Here is the list of Orange Madagascar prefixes included in our Libon partner offers. - [List of Guinea 🇬🇳 prefixes](https://help.libon.com/en/articles/183159-list-of-guinea-prefixes.md): Here is the list of Guinea prefixes. - [Orange Guinea Conakry dialling prefixes 🇬🇳](https://help.libon.com/en/articles/196508-orange-guinea-conakry-dialling-prefixes.md): List of Orange prefixes in Guinea Conakry included in our Libon partner offers. - [List of MTN Guinea 🇬🇳 prefixes](https://help.libon.com/en/articles/183108-list-of-mtn-guinea-prefixes.md): Here are the MTN Guinea prefixes you can call with Libon. - [List of Orange Burkina Faso 🇧🇫 prefixes](https://help.libon.com/en/articles/183101-list-of-orange-burkina-faso-prefixes.md): Here is the list of Orange Burkina Faso prefixes included in our Libon partner offers. - [List of Moov/Onatel Burkina Faso 🇧🇫 prefixes](https://help.libon.com/en/articles/183063-list-of-moov-onatel-burkina-faso-prefixes.md): Here is the list of Moov/Onatel Burkina Faso prefixes included in our Libon partner offers. - [List of MTN Cameroon 🇨🇲 prefixes](https://help.libon.com/en/articles/183153-list-of-mtn-cameroon-prefixes.md): Here is the list of MTN Cameroon prefixes - [List of Orange Congo-Kinshasa 🇨🇩 prefixes](https://help.libon.com/en/articles/183133-list-of-orange-congo-kinshasa-prefixes.md): List of Orange Congo-Kinshasa prefixes included in our Libon partner offers. - [List of MTN Nigeria 🇳🇬 prefixes](https://help.libon.com/en/articles/183087-list-of-mtn-nigeria-prefixes.md): Here is the list of MTN Nigeria prefixes included in our Libon partner offers. - [Changes on Benin's 🇧🇯 numbering plan](https://help.libon.com/en/articles/246707-changes-on-benin-s-numbering-plan.md): Presentation of Benin's new phone number format for international calls with Libon - [List of MTN Benin 🇧🇯 prefixes](https://help.libon.com/en/articles/183132-list-of-mtn-benin-prefixes.md): Here is the list of MTN Benin prefixes. - [List of Orange Cameroon 🇨🇲 prefixes](https://help.libon.com/en/articles/183074-list-of-orange-cameroon-prefixes.md): Here is the list of Orange Cameroon prefixes included in our Libon partner offers. - [List of MTN Congo-Brazzaville 🇨🇬 prefixes](https://help.libon.com/en/articles/183094-list-of-mtn-congo-brazzaville-prefixes.md): Here are the MTN Congo-Brazzaville prefixes included in our Libon partner offers. - [List of Orange Morocco \(Méditel\) prefixes](https://help.libon.com/en/articles/183150-list-of-orange-morocco-meditel-prefixes.md): Here is the list of Orange Morocco prefixes included in our Libon partner offers. - [List of Orange Guinea-Bissau prefixes 🇬🇼](https://help.libon.com/en/articles/183110-list-of-orange-guinea-bissau-prefixes.md): List of Orange Guinea-Bissau prefixes included in our Libon partner offers. - [List of MTN Guinea-Bissau 🇬🇼 prefixes](https://help.libon.com/en/articles/183125-list-of-mtn-guinea-bissau-prefixes.md): Here is the list of MTN Guinea-Bissau prefixes included in our Libon partner offers. - [List of Chinguitel Mauritania prefix codes](https://help.libon.com/en/articles/196514-list-of-chinguitel-mauritania-prefix-codes.md): Here is the list of Chinguitel prefixes available with our Libon partner offers. - [List of Guinea-Bissau 🇬🇼 prefixes](https://help.libon.com/en/articles/183151-list-of-guinea-bissau-prefixes.md): Here is the list of Guinea-Bissau prefixes. - [List of Globe prefixes in the Philippines 🇵🇭](https://help.libon.com/en/articles/183097-list-of-globe-prefixes-in-the-philippines.md): Here is the list of Globe operator prefixes in the Philippines included in our Libon partner offers. - [List of Smart and PLDT prefixes in the Philippines 🇵🇭](https://help.libon.com/en/articles/183109-list-of-smart-and-pldt-prefixes-in-the-philippines.md): Here is the list of Philippine operator prefixes included in our Libon partner offers: Smart, PLDT, SUN, TNT - [List of MTN South Africa 🇿🇦 prefixes](https://help.libon.com/en/articles/183099-list-of-mtn-south-africa-prefixes.md): Here is the list of MTN South Africa prefixes included in our Libon partner offers. - [List of area codes and prefixes in Israel](https://help.libon.com/en/articles/183092-list-of-area-codes-and-prefixes-in-israel.md): Here is the list of Israel prefixes included in our Libon partner offers. - [List of prefixes Comores Telecom in the Comoros 🇰🇲](https://help.libon.com/en/articles/183091-list-of-prefixes-comores-telecom-in-the-comoros.md): Here is the list of Comores Telecom prefixes included in our Libon partner offers. - [List of Celtiis Benin area codes 🇧🇯](https://help.libon.com/en/articles/361216-list-of-celtiis-benin-area-codes.md): Here is the list of Celtiis Benin prefixes. ### My Libon Recharge - [How to Redeem Your Libon Call Recharge](https://help.libon.com/en/articles/183102-how-to-redeem-your-libon-call-recharge.md): Instantly add credit with your Libon Call card - [Where can I find my Libon recharge?](https://help.libon.com/en/articles/183131-where-can-i-find-my-libon-recharge.md): Here’s an article explaining where to find the nearest PIN code recharge point of sale. - [Which offers are available on top-up?](https://help.libon.com/en/articles/183066-which-offers-are-available-on-top-up.md): Here's the article with more information about our top-ups. ### International Mobile Top Up via Libon - [How do I transfer credit or mobile data to friends and family?](https://help.libon.com/en/articles/183088-how-do-i-transfer-credit-or-mobile-data-to-friends-and-family.md): On this page, we’ll guide you through your top up step by step. - [I've sent credit to the wrong number. What should I do?](https://help.libon.com/en/articles/183059-i-ve-sent-credit-to-the-wrong-number-what-should-i-do.md): Have you topped up the wrong number? We'll tell you more about it in this article. - [Credit transfer with a Libon code](https://help.libon.com/en/articles/183146-credit-transfer-with-a-libon-code.md): How to send credit with a Libon pin code? - [My credit transfer has failed. What should I do?](https://help.libon.com/en/articles/183090-my-credit-transfer-has-failed-what-should-i-do.md): Did your credit transfer fail? Here is some information to help you understand the situation. - [My contact has not received their credit](https://help.libon.com/en/articles/183123-my-contact-has-not-received-their-credit.md): Here's how to check and benefit from the credit transferred with Libon. - [How to check your credit-transfer bonus](https://help.libon.com/en/articles/183119-how-to-check-your-credit-transfer-bonus.md): How to check operator bonuses and understand their usage conditions. - [What credit options are available for transfers?](https://help.libon.com/en/articles/234261-what-credit-options-are-available-for-transfers.md): Explore the credit options you can share with your loved ones! - [Why can't I top up my recipient's internet?](https://help.libon.com/en/articles/456960-why-can-t-i-top-up-my-recipient-s-internet.md): Problem sending data? Follow these simple steps - [Which countries can I transfer credit to with Libon?](https://help.libon.com/en/articles/551415-which-countries-can-i-transfer-credit-to-with-libon.md): Transfer credit to your loved ones abroad or self top-up your own number - [How do I top up credit directly from my browser?](https://help.libon.com/en/articles/661677-how-do-i-top-up-credit-directly-from-my-browser.md): The Libon Webshop lets you top up your loved ones' credit directly from a web page ### Prepaid Electricity via Libon - [Prepaid electricity top up code purchase service](https://help.libon.com/en/articles/183071-prepaid-electricity-top-up-code-purchase-service.md): Find out all about buying prepaid electricity top-ups via the Libon application. - [How do I find my top-up codes?](https://help.libon.com/en/articles/183127-how-do-i-find-my-top-up-codes.md): Here are the steps to follow to find your electricity top-up code. - [How can you benefit from an electricity top up after a successful purchase?](https://help.libon.com/en/articles/183147-how-can-you-benefit-from-an-electricity-top-up-after-a-successful-purchase.md): Discover the steps to enable your recipient to benefit from their prepaid electricity recharge. - [Where can I find the meter number?](https://help.libon.com/en/articles/183129-where-can-i-find-the-meter-number.md): Here's an article to help you easily find your recipient's electricity meter number. - [How to find your meter number in Senegal 🇸🇳](https://help.libon.com/en/articles/196509-how-to-find-your-meter-number-in-senegal.md): Discover how to easily find your beneficiary's electricity meter number back in Senegal. - [\[In the country\] How to recharge your electricity meter](https://help.libon.com/en/articles/196506-in-the-country-how-to-recharge-your-electricity-meter.md): Follow these steps to easily top up your electricity meter. - [My electricity top-up purchase has failed. What should I do?](https://help.libon.com/en/articles/183120-my-electricity-top-up-purchase-has-failed-what-should-i-do.md): Has your purchase just failed? Here's some information to help you understand the situation. - [Why do the advertised prices differ from the actual charging cost?](https://help.libon.com/en/articles/545953-why-do-the-advertised-prices-differ-from-the-actual-charging-cost.md): Understanding Libon electricity top-up pricing ### Transfer Money via Libon - [💸 What's the money transfer with Libon?](https://help.libon.com/en/articles/237632-what-s-the-money-transfer-with-libon.md): Libon is proud to present its brand new money transfer feature! - [How do I make a money transfer to an e-wallet from the Libon app?](https://help.libon.com/en/articles/338891-how-do-i-make-a-money-transfer-to-an-e-wallet-from-the-libon-app.md): Here's how to send money easily using the Libon application - [What is the cost of a money transfer?](https://help.libon.com/en/articles/320350-what-is-the-cost-of-a-money-transfer.md): The rate applied for a money transfer - [To which countries can I send money to an electronic wallet with Libon?](https://help.libon.com/en/articles/320345-to-which-countries-can-i-send-money-to-an-electronic-wallet-with-libon.md): Who can send money with Libon? Discover the list of eligible countries here. - [What documents do I need to make a money transfer with Libon?](https://help.libon.com/en/articles/320352-what-documents-do-i-need-to-make-a-money-transfer-with-libon.md): To send money, a European identity document or residence permit is required. - [I forgot my security code, what should I do?](https://help.libon.com/en/articles/320363-i-forgot-my-security-code-what-should-i-do.md): This is the security code to initiate a transfer, not the one to connect to the application! 😉 - [What is the maximum amount allowed for a money transfer?](https://help.libon.com/en/articles/320369-what-is-the-maximum-amount-allowed-for-a-money-transfer.md): What is the amount limit for a money transfer? - [Can I cancel my money transfer?](https://help.libon.com/en/articles/320374-can-i-cancel-my-money-transfer.md): Learn how to cancel your money transfer in a few simple steps. - [Fraud alert](https://help.libon.com/en/articles/320380-fraud-alert.md): Every person can be a victim of fraud attempts, but there are ways to protect yourself. Read the following to know more! - [Can my recipient receive cash?](https://help.libon.com/en/articles/636464-can-my-recipient-receive-cash.md): Good news: you can choose how your recipient receives their money transfer! - [What does the recipient need to do to withdraw cash?](https://help.libon.com/en/articles/636465-what-does-the-recipient-need-to-do-to-withdraw-cash.md): The process is simple and only takes a few minutes! - [How do I send money with cash withdrawal using the Libon app?](https://help.libon.com/en/articles/636469-how-do-i-send-money-with-cash-withdrawal-using-the-libon-app.md): Send money in just a few steps — the recipient can pick up the cash at a nearby pickup location! - [In which countries can my recipient withdraw cash using Libon?](https://help.libon.com/en/articles/645414-in-which-countries-can-my-recipient-withdraw-cash-using-libon.md): Which destinations can receive my cash? See the list of eligible countries here. - [Where can I find proof of my money transfers?](https://help.libon.com/en/articles/663170-where-can-i-find-proof-of-my-money-transfers.md): Keep track of your money transfers using the statement in your profile - [Where can I find the cash withdrawal code for my money transfer?](https://help.libon.com/en/articles/697554-where-can-i-find-the-cash-withdrawal-code-for-my-money-transfer.md): Here's how to find the pickup code to give to your recipient ### Autres produits - [Flixbus: How do I buy a voucher to travel in Europe?](https://help.libon.com/en/articles/726770-flixbus-how-do-i-buy-a-voucher-to-travel-in-europe.md): Travel by long-distance bus through Portugal, Spain, France, and Italy ## Français ### Qu'est ce que Libon - [Pour mieux comprendre les forfaits Libon](https://help.libon.com/fr/articles/183142-pour-mieux-comprendre-les-forfaits-libon.md): Pour mieux comprendre nos forfaits et faire votre choix en minutes. - [Pour combien de temps sont valables mes minutes Libon ?](https://help.libon.com/fr/articles/183143-pour-combien-de-temps-sont-valables-mes-minutes-libon.md): Les minutes standard Libon n'expirent pas, la durée d'utilisation est illimitée. - [Qu'est-ce que Libon ?](https://help.libon.com/fr/articles/214588-qu-est-ce-que-libon.md): Libon est une application multi-services de qualité destinée aux communautés du monde entier et à leurs familles. - [Que sont les minutes Libon ?](https://help.libon.com/fr/articles/180966-que-sont-les-minutes-libon.md): Avec les minutes Libon, vous pouvez passer des appels internationaux de haute qualité aux meilleurs tarifs vers plus de 150 destinations. - [Comment fonctionnent les offres Libon ?](https://help.libon.com/fr/articles/183164-comment-fonctionnent-les-offres-libon.md): Pourquoi il y a différents tarifs selon le pays ? - [Les charges opérateur et le roaming](https://help.libon.com/fr/articles/183078-les-charges-operateur-et-le-roaming.md): Quelques informations sur les charges opérateurs lorsque vous utilisez Libon pour appeler, même si vous êtes à l'étranger. - [Les horaires de notre assistance technique](https://help.libon.com/fr/articles/183152-les-horaires-de-notre-assistance-technique.md): Voici nos horaires pour savoir quand nous sommes disponible en ligne. ### Mon application Libon - [Me connecter à l'application Libon](https://help.libon.com/fr/articles/183148-me-connecter-a-l-application-libon.md): Une carte SIM physique et une connexion GSM, c'est ce qu'il faut pour recevoir le code de validation et vous connecter - [Comment consulter mon solde ?](https://help.libon.com/fr/articles/183121-comment-consulter-mon-solde.md): Comment consulter le solde de vos minutes d'appels dans l'application Libon. - [Consulter ou supprimer mon historique d'appels](https://help.libon.com/fr/articles/183058-consulter-ou-supprimer-mon-historique-d-appels.md): Vous souhaitez connaître tous les détails de vos appels, les consulter ou les supprimer ? Voici la marche à suivre. - [Changer mon numéro dans Libon](https://help.libon.com/fr/articles/183115-changer-mon-numero-dans-libon.md): Modifiez le numéro de téléphone associé à votre compte Libon en 1 minute, sans perdre votre crédit. - [Mon téléphone est-il compatible avec Libon ?](https://help.libon.com/fr/articles/183086-mon-telephone-est-il-compatible-avec-libon.md): Une version minimale du système d'exploitation installée dans votre téléphone est nécessaire pour profiter pleinement de Libon. - [Comment installer Libon ?](https://help.libon.com/fr/articles/183158-comment-installer-libon.md): Comment installer Libon sur votre mobile, depuis Google Play Store ou App Store ? - [Je ne trouve pas Libon dans mon Store, comment faire ?](https://help.libon.com/fr/articles/183057-je-ne-trouve-pas-libon-dans-mon-store-comment-faire.md): Si vous ne trouvez pas Libon dans Google Play, voici comment télécharger et installer l'appli ! - [Mes permissions](https://help.libon.com/fr/articles/183089-mes-permissions.md): Pour un bon fonctionnement de votre application Libon, il est nécessaire que l'appli accède à certaines fonctions de votre mobile. - [Mes contacts](https://help.libon.com/fr/articles/183075-mes-contacts.md): Cet article explique comment sont gérées les informations sur vos contacts dans votre application Libon. - [Comment masquer mon numéro](https://help.libon.com/fr/articles/183135-comment-masquer-mon-numero.md): Vous pouvez masquer votre numéro de téléphone lorsque vous passez un appel avec Libon. - [Supprimer mon compte Libon](https://help.libon.com/fr/articles/183145-supprimer-mon-compte-libon.md): Nous sommes tristes d'apprendre que vous nous quittez. Voici comment désactiver votre compte et désinstaller Libon. - [Comment installer Google Play Services ?](https://help.libon.com/fr/articles/196515-comment-installer-google-play-services.md): Voici les instructions : - [Comment changer la langue de mon application ?](https://help.libon.com/fr/articles/532619-comment-changer-la-langue-de-mon-application.md): Suivez ces étapes pour modifier la langue d’affichage de l’application - [Comment modifier mes informations personnelles ?](https://help.libon.com/fr/articles/549909-comment-modifier-mes-informations-personnelles.md): Suivez ces étapes pour mettre à jour votre nom, prénom et votre adresse e-mail depuis l’application ### Mes achats Libon - [Comment acheter avec sa carte bancaire dans l’application Libon ?](https://help.libon.com/fr/articles/183064-comment-acheter-avec-sa-carte-bancaire-dans-l-application-libon.md): Voici notre tutoriel pour acheter des minutes Libon avec une carte bancaire - [Comment bénéficier d'un code de parrainage ?](https://help.libon.com/fr/articles/183111-comment-beneficier-d-un-code-de-parrainage.md): Un tout nouveau programme pour inviter vos amis chez Libon et bénéficier de minutes gratuites ! - [Puis-je transférer mes minutes vers une autre destination ?](https://help.libon.com/fr/articles/183100-puis-je-transferer-mes-minutes-vers-une-autre-destination.md): Voici comment faire si vous vous êtes trompé dans votre achat de minutes d'appels. - [Comment ajouter ou supprimer une carte bancaire dans Libon ?](https://help.libon.com/fr/articles/183081-comment-ajouter-ou-supprimer-une-carte-bancaire-dans-libon.md): Découvrez comment gérer facilement vos cartes bancaires dans l’application Libon. - [Comment voir nos tarifs ?](https://help.libon.com/fr/articles/183096-comment-voir-nos-tarifs.md): Voici comment vérifier le prix de nos minutes dans l'application Libon pour mieux choisir ce qui vous convient - [Fin du paiement par iTunes](https://help.libon.com/fr/articles/183138-fin-du-paiement-par-itunes.md): Fin du paiement par iTunes et nouvelle option de paiement par carte bancaire - [Mes moyens de paiement chez Libon](https://help.libon.com/fr/articles/183144-mes-moyens-de-paiement-chez-libon.md): Voici la présentation des moyens de paiement disponibles pour les achats Libon - [Comment calculons-nous les prix ?](https://help.libon.com/fr/articles/183084-comment-calculons-nous-les-prix.md): Pourquoi nous avons des prix différents vers un pays ou vers un autre ? - [Fin des paiements de vos forfaits avec les achat intégrés Google Play](https://help.libon.com/fr/articles/196504-fin-des-paiements-de-vos-forfaits-avec-les-achat-integres-google-play.md): Fin des paiements via Google Play et nouvelle option de paiement par carte bancaire - [Quelle est la meilleure offre pour moi ?](https://help.libon.com/fr/articles/183072-quelle-est-la-meilleure-offre-pour-moi.md): Trouvez les minutes idéales pour appeler vos contacts - [Mon achat est toujours en cours de traitement, que faire ?](https://help.libon.com/fr/articles/196510-mon-achat-est-toujours-en-cours-de-traitement-que-faire.md): Un transfert de crédit ou un achat d'électricité qui prend plus de temps. Voici quelques consignes. - [Comment bénéficier d'un code promo ?](https://help.libon.com/fr/articles/183067-comment-beneficier-d-un-code-promo.md): Profitez de nos offres promotionnelles, obtenez des minutes gratuites et des réductions sur vos frais de transfert d'argent. - [Comment demander le remboursement de mon achat ?](https://help.libon.com/fr/articles/183113-comment-demander-le-remboursement-de-mon-achat.md): Tout sur le remboursement d'achat - [Mes paiements en carte bancaire ont échoué ou sont refusés, que faire ?](https://help.libon.com/fr/articles/183154-mes-paiements-en-carte-bancaire-ont-echoue-ou-sont-refuses-que-faire.md): Votre achat est annulé ? Le paiement est refusé ? Voici comment réussir votre achat. - [Mon achat n'a pas été crédité, que faire ?](https://help.libon.com/fr/articles/183106-mon-achat-n-a-pas-ete-credite-que-faire.md): Voici quelques consignes si votre achat n'est pas crédité. - [Comment consulter l'historique de mes achats Libon ?](https://help.libon.com/fr/articles/183095-comment-consulter-l-historique-de-mes-achats-libon.md): Retrouvez facilement tous vos achats - [Tout sur les abonnements Libon](https://help.libon.com/fr/articles/643840-tout-sur-les-abonnements-libon.md): Comment activer un forfait avec abonnement ? - [Comment marche un abonnement avec Libon ?](https://help.libon.com/fr/articles/643839-comment-marche-un-abonnement-avec-libon.md): Vous êtes fatigué\(e\) de devoir racheter manuellement votre forfait Libon tous les mois ? - [Comment se désabonner de mon crédit Libon ?](https://help.libon.com/fr/articles/676082-comment-se-desabonner-de-mon-credit-libon.md): Voici les étapes à suivre pour résilier l'abonnement à votre crédit Libon - [J'ai un prélèvement sur mon compte bancaire, mais mes minutes n'ont pas été créditées](https://help.libon.com/fr/articles/676098-j-ai-un-prelevement-sur-mon-compte-bancaire-mais-mes-minutes-n-ont-pas-ete-creditees.md): Voici ce qu'il faut savoir sur les pré-autorisations qui apparaissent sur votre compte bancaire lors d'un achat Libon - [Comment payer avec Multibanco sur l'application Libon?](https://help.libon.com/fr/articles/711619-comment-payer-avec-multibanco-sur-l-application-libon.md): Voici une nouvelle méthode de paiement disponible au Portugal ! - [Comment fonctionne la section “Autres services” ?](https://help.libon.com/fr/articles/629198-comment-fonctionne-la-section-autres-services.md): Découvrez les services complémentaires offerts par Libon ### Mes appels téléphoniques via Libon - [Je ne peux pas appeler, qu'est-ce que je peux faire ?](https://help.libon.com/fr/articles/183076-je-ne-peux-pas-appeler-qu-est-ce-que-je-peux-faire.md): Plusieurs facteurs sont à l'origine des appels en échec. Voici quelques proposition des solutions pour pouvoir appeler vos contacts. - [Comment passer un appel avec Libon ?](https://help.libon.com/fr/articles/183056-comment-passer-un-appel-avec-libon.md): Plusieurs modalités existent pour appeler avec Libon. Mieux connaître les menus pour appeler - [Comment gérer vos numéros favoris et le forfait illimité ?](https://help.libon.com/fr/articles/183093-comment-gerer-vos-numeros-favoris-et-le-forfait-illimite.md): Voici comment gérer vos numéros favoris et le forfait illimité. - [Mes contacts sont-ils facturés si je les appelle avec Libon ?](https://help.libon.com/fr/articles/183117-mes-contacts-sont-ils-factures-si-je-les-appelle-avec-libon.md): Avec Libon, il n'y a pas de frais cachés ! - [Les appels locaux améliorent la qualité d'appel : comment les activer ?](https://help.libon.com/fr/articles/196505-les-appels-locaux-ameliorent-la-qualite-d-appel-comment-les-activer.md): La connexion via le réseau GSM améliore la qualité d'appel : utilisez vos minutes Libon en dehors de l'application grâce aux appels locaux - [Comment améliorer la qualité de mes appels Libon ?](https://help.libon.com/fr/articles/183161-comment-ameliorer-la-qualite-de-mes-appels-libon.md): Pour la meilleure expérience d'appels, suivez ici nos conseils. - [Pourquoi quand j'appelle au pays je vois un numéro différent sur l'écran ?](https://help.libon.com/fr/articles/717453-pourquoi-quand-j-appelle-au-pays-je-vois-un-numero-different-sur-l-ecran.md): Découvrez la fonctionnalité des appels locaux active sur votre application Libon ! ### Liste des indicatifs des opérateurs - [Liste des indicatifs Orange Mali 🇲🇱](https://help.libon.com/fr/articles/183163-liste-des-indicatifs-orange-mali.md): Voici la liste des préfixes de l'opérateur Orange Mali inclus dans nos offres partenaires Libon. - [Liste des indicatifs Malitel/Moov Mali 🇲🇱](https://help.libon.com/fr/articles/183162-liste-des-indicatifs-malitel-moov-mali.md): Voici la liste des préfixes de l'opérateur Malitel/Moov inclus dans nos offres partenaires Libon. - [Liste des indicatifs Free / Tigo Sénégal 🇸🇳](https://help.libon.com/fr/articles/183124-liste-des-indicatifs-free-tigo-senegal.md): Voici la liste des préfixes Free / Tigo Sénégal. - [Liste des indicatifs Orange Sénégal 🇸🇳](https://help.libon.com/fr/articles/183128-liste-des-indicatifs-orange-senegal.md): La liste des préfixes de l'opérateur Orange Sénégal inclus dans nos offres partenaires Libon. - [Liste des indicatifs Côte d'Ivoire 🇨🇮](https://help.libon.com/fr/articles/183141-liste-des-indicatifs-cote-d-ivoire.md): Voici la liste des préfixes Côte d'Ivoire inclus dans nos offres partenaires Libon. - [Liste des indicatifs Orange Côte d'Ivoire 🇨🇮](https://help.libon.com/fr/articles/196512-liste-des-indicatifs-orange-cote-d-ivoire.md): Voici la liste des préfixes de l'opérateur Orange en Côte d'Ivoire inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Côte d'Ivoire 🇨🇮](https://help.libon.com/fr/articles/196513-liste-des-indicatifs-mtn-cote-d-ivoire.md): Liste des préfixes de l'opérateur MTN Côte d'Ivoire inclus dans nos offres partenaires Libon. - [Liste des indicatifs Telma Madagascar 🇲🇬](https://help.libon.com/fr/articles/183103-liste-des-indicatifs-telma-madagascar.md): Voici la liste des préfixes Telma Madagascar inclus dans nos offres partenaires de Libon. - [Liste des indicatifs Orange Madagascar 🇲🇬](https://help.libon.com/fr/articles/183104-liste-des-indicatifs-orange-madagascar.md): Voici la liste des préfixes de l'opérateur Orange Madagascar inclus dans nos offres partenaires Libon. - [Liste des indicatifs Guinée Conakry 🇬🇳](https://help.libon.com/fr/articles/183159-liste-des-indicatifs-guinee-conakry.md): Voici la liste des préfixes Guinée. - [Liste des indicatifs Orange Guinée Conakry 🇬🇳](https://help.libon.com/fr/articles/196508-liste-des-indicatifs-orange-guinee-conakry.md): Liste des préfixes de l'opérateur Orange en Guinée Conakry inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Guinée Conakry 🇬🇳](https://help.libon.com/fr/articles/183108-liste-des-indicatifs-mtn-guinee-conakry.md): Voici les préfixes MTN Guinée que vous pouvez appeler avec Libon. - [Liste des indicatifs Orange Burkina Faso 🇧🇫](https://help.libon.com/fr/articles/183101-liste-des-indicatifs-orange-burkina-faso.md): Voici la liste des préfixes de l'opérateur Orange Burkina Faso inclus dans nos offres partenaires Libon. - [Liste des indicatifs Moov/Onatel Burkina Faso 🇧🇫](https://help.libon.com/fr/articles/183063-liste-des-indicatifs-moov-onatel-burkina-faso.md): Voici la liste des préfixes de l'opérateur Moov/Onatel Burkina Faso inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Cameroun 🇨🇲](https://help.libon.com/fr/articles/183153-liste-des-indicatifs-mtn-cameroun.md): Voici la liste des préfixes MTN Cameroun. - [Liste des indicatifs Orange Congo-Kinshasa 🇨🇩](https://help.libon.com/fr/articles/183133-liste-des-indicatifs-orange-congo-kinshasa.md): Liste des préfixes de l'opérateur Orange Congo-Kinshasa inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Nigeria 🇳🇬](https://help.libon.com/fr/articles/183087-liste-des-indicatifs-mtn-nigeria.md): Voici la liste des préfixes de l'opérateur MTN Nigeria inclus dans nos offres partenaires Libon. - [Changement du plan de numérotation au Bénin 🇧🇯](https://help.libon.com/fr/articles/246707-changement-du-plan-de-numerotation-au-benin.md): Présentation du nouveau format des numéros de téléphone pour les appels internationaux vers le Bénin avec Libon - [Liste des indicatifs MTN Bénin 🇧🇯](https://help.libon.com/fr/articles/183132-liste-des-indicatifs-mtn-benin.md): Voici la liste des préfixes MTN Bénin. - [Liste des indicatifs Orange Cameroun 🇨🇲](https://help.libon.com/fr/articles/183074-liste-des-indicatifs-orange-cameroun.md): Voici la liste des préfixes de l'opérateur Orange Cameroun inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Congo-Brazzaville 🇨🇬](https://help.libon.com/fr/articles/183094-liste-des-indicatifs-mtn-congo-brazzaville.md): Voici les préfixes de l'opérateur MTN Congo-Brazzaville inclus dans nos offres partenaires Libon. - [Liste des indicatifs Orange Maroc \(Méditel\)](https://help.libon.com/fr/articles/183150-liste-des-indicatifs-orange-maroc-meditel.md): Voici la liste des préfixes de l'opérateur Orange Maroc inclus dans nos offres partenaires Libon. - [Liste des indicatifs Orange Guinée-Bissau 🇬🇼](https://help.libon.com/fr/articles/183110-liste-des-indicatifs-orange-guinee-bissau.md): Liste des préfixes de l'opérateur Orange Guinée-Bissau inclus dans nos offres partenaires Libon. - [Liste des indicatifs MTN Guinée-Bissau 🇬🇼](https://help.libon.com/fr/articles/183125-liste-des-indicatifs-mtn-guinee-bissau.md): Voici la liste de préfixes de l'opérateur MTN Guinée-Bissau inclus dans nos offres partenaires Libon. - [Liste des indicatifs Chinguitel Mauritanie](https://help.libon.com/fr/articles/196514-liste-des-indicatifs-chinguitel-mauritanie.md): Voici la liste des préfixes Chinguitel disponible avec nos offres partenaires Libon. - [Liste des indicatifs Guinée-Bissau 🇬🇼](https://help.libon.com/fr/articles/183151-liste-des-indicatifs-guinee-bissau.md): Voici la liste des préfixes Guinée-Bissau. - [Liste des indicatifs Globe aux Philippines 🇵🇭](https://help.libon.com/fr/articles/183097-liste-des-indicatifs-globe-aux-philippines.md): Voici la liste des préfixes de l'opérateur Globe aux Philippines inclus dans nos offres partenaires Libon. - [Liste des indicatifs Smart et PLDT aux Philippines 🇵🇭](https://help.libon.com/fr/articles/183109-liste-des-indicatifs-smart-et-pldt-aux-philippines.md): Voici la liste des préfixes des opérateurs philippins inclus dans nos offres partenaires Libon : Smart, PLDT, SUN, TNT - [Liste des indicatifs MTN Afrique du Sud 🇿🇦](https://help.libon.com/fr/articles/183099-liste-des-indicatifs-mtn-afrique-du-sud.md): Voici la liste des préfixes MTN Afrique du Sud inclus dans nos offres partenaires de Libon. - [Liste des indicatifs à Israël](https://help.libon.com/fr/articles/183092-liste-des-indicatifs-a-israel.md): Voici la liste des préfixes Israël inclus dans nos offres partenaires de Libon. - [Liste des indicatifs de Comores Telecom aux Comores 🇰🇲](https://help.libon.com/fr/articles/183091-liste-des-indicatifs-de-comores-telecom-aux-comores.md): Voici la liste des préfixes de l'opérateur Comores Telecom inclus dans nos offres partenaires Libon. - [Liste des indicatifs Celtiis Bénin 🇧🇯](https://help.libon.com/fr/articles/361216-liste-des-indicatifs-celtiis-benin.md): Voici la liste des préfixes Celtiis Bénin. - [Liste des indicatifs Airtel Tchad 🇹🇩](https://help.libon.com/fr/articles/634741-liste-des-indicatifs-airtel-tchad.md): Voici la liste des préfixes Airtel Chad. ### Mes coupons de recharge Libon - [Comment utiliser ma recharge Libon ?](https://help.libon.com/fr/articles/183102-comment-utiliser-ma-recharge-libon.md): Voici l'article qui vous explique comment utiliser une carte de recharge. - [Où trouver ma recharge Libon ?](https://help.libon.com/fr/articles/183131-ou-trouver-ma-recharge-libon.md): Voici l'article qui explique où se trouve le point de vente de recharges le plus près de chez vous. - [Quels forfaits sont disponibles en recharge ?](https://help.libon.com/fr/articles/183066-quels-forfaits-sont-disponibles-en-recharge.md): Voici l'article qui donne plus d'infos sur nos recharges. ### Transférer du crédit via Libon - [Comment transférer du crédit ou de la data mobile à mes proches ?](https://help.libon.com/fr/articles/183088-comment-transferer-du-credit-ou-de-la-data-mobile-a-mes-proches.md): Voici l'article qui vous accompagne dans les étapes d'un transfert de crédit. - [J'ai transféré du crédit vers un numéro erroné, que faire ?](https://help.libon.com/fr/articles/183059-j-ai-transfere-du-credit-vers-un-numero-errone-que-faire.md): Avez-vous rechargé le numéro erroné ? Nous vous en dirons plus dans cet article. - [Le transfert de crédit par code de recharge Libon](https://help.libon.com/fr/articles/183146-le-transfert-de-credit-par-code-de-recharge-libon.md): Comment envoyer du crédit par carte de recharge ? - [Mon transfert de crédit a échoué, que faire ?](https://help.libon.com/fr/articles/183090-mon-transfert-de-credit-a-echoue-que-faire.md): Votre transfert de crédit a échoué ? Voici quelques informations pour vous aider à comprendre la situation. - [Mon contact n'a pas reçu son crédit](https://help.libon.com/fr/articles/183123-mon-contact-n-a-pas-recu-son-credit.md): Voici comment vérifier et bénéficier du crédit transféré depuis Libon. - [Comment consulter le bonus lors d'un transfert de crédit ?](https://help.libon.com/fr/articles/183119-comment-consulter-le-bonus-lors-d-un-transfert-de-credit.md): Comment consulter les bonus opérateurs et connaître leurs conditions d’utilisation. - [Quelles sont les modalités de transfert de crédit disponibles ?](https://help.libon.com/fr/articles/234261-quelles-sont-les-modalites-de-transfert-de-credit-disponibles.md): Découvrez les différents types de crédits que vous pouvez offrir à vos proches ! - [Pourquoi je ne parviens pas à recharger le forfait internet de mon destinataire ?](https://help.libon.com/fr/articles/456960-pourquoi-je-ne-parviens-pas-a-recharger-le-forfait-internet-de-mon-destinataire.md): Problème d’envoi de data ? Suivez ces étapes simples - [Vers quels pays puis-je transférer du crédit avec Libon ?](https://help.libon.com/fr/articles/551415-vers-quels-pays-puis-je-transferer-du-credit-avec-libon.md): Transférez du crédit à vos proches à l’étranger ou rechargez votre propre numéro - [Comment garder la carte SIM active plus longtemps ?](https://help.libon.com/fr/articles/643873-comment-garder-la-carte-sim-active-plus-longtemps.md): Avec Libon la validité de la carte SIM est prolongée ! - [Comment activer l'extension de la carte SIM ?](https://help.libon.com/fr/articles/643875-comment-activer-l-extension-de-la-carte-sim.md): Prolongez la validité votre carte SIM ou celle de vos proches en quelques clics - [Comment recharger du crédit directement depuis mon navigateur ?](https://help.libon.com/fr/articles/661677-comment-recharger-du-credit-directement-depuis-mon-navigateur.md): Le Webshop de Libon vous permet de recharger le crédit de vos proches directement depuis une page web ### Électricité - [Service d'achat de codes de recharge pour compteurs électriques prépayés](https://help.libon.com/fr/articles/183071-service-d-achat-de-codes-de-recharge-pour-compteurs-electriques-prepayes.md): Tout ce qu'il faut savoir sur l'achat de recharges d'électricité prépayée via l'application Libon. - [Comment retrouver mes codes de recharge ?](https://help.libon.com/fr/articles/183127-comment-retrouver-mes-codes-de-recharge.md): Voici les étapes à suivre pour le retrouver le coupon de recharge d'électricité. - [Comment profiter de la recharge d'électricité après un achat réussi ?](https://help.libon.com/fr/articles/183147-comment-profiter-de-la-recharge-d-electricite-apres-un-achat-reussi.md): Découvrez les étapes à suivre pour permettre à votre destinataire de bénéficier de sa recharge d'électricité prépayée. - [Où trouver le numéro de compteur ?](https://help.libon.com/fr/articles/183129-ou-trouver-le-numero-de-compteur.md): Découvrez comment retrouver facilement le numéro du compteur électrique de votre destinataire. - [Comment trouver le numéro de compteur au Mali 🇲🇱](https://help.libon.com/fr/articles/254456-comment-trouver-le-numero-de-compteur-au-mali.md): Découvrez comment retrouver facilement le numéro du compteur électrique de votre destinataire, au Mali. - [Comment trouver le numéro de compteur au Sénégal 🇸🇳](https://help.libon.com/fr/articles/196509-comment-trouver-le-numero-de-compteur-au-senegal.md): Découvrez comment retrouver facilement le numéro du compteur électrique de votre destinataire, au Sénégal. - [\[Au pays\] Comment recharger son compteur d'électricité](https://help.libon.com/fr/articles/196506-au-pays-comment-recharger-son-compteur-d-electricite.md): Suivez les étapes ci-dessous pour recharger facilement votre compteur. - [Mon achat de recharge d'électricité a échoué, que faire ?](https://help.libon.com/fr/articles/183120-mon-achat-de-recharge-d-electricite-a-echoue-que-faire.md): Votre achat d'électricité a échoué ? Voici quelques informations pour vous aider à comprendre la situation. - [Pourquoi les prix annoncés ne correspondent pas à la recharge réelle?](https://help.libon.com/fr/articles/545953-pourquoi-les-prix-annonces-ne-correspondent-pas-a-la-recharge-reelle.md): Pour mieux comprendre les tarifications des recharges d’électricité Libon ### Transférer de l'argent via Libon - [💸 Qu'est-ce que le transfert d'argent avec Libon ?](https://help.libon.com/fr/articles/237632-qu-est-ce-que-le-transfert-d-argent-avec-libon.md): Libon est fier de vous présenter sa toute nouvelle fonctionnalité de transfert d'argent ! - [Comment effectuer un transfert d'argent vers un portefeuille électronique depuis l'application Libon ?](https://help.libon.com/fr/articles/338891-comment-effectuer-un-transfert-d-argent-vers-un-portefeuille-electronique-depuis-l-application-libon.md): Voici les étapes à suivre pour envoyer de l'argent en toute simplicité via l'application Libon - [Quel est le coût d'un transfert d'argent ?](https://help.libon.com/fr/articles/320350-quel-est-le-cout-d-un-transfert-d-argent.md): Le tarif appliqué pour un transfert d'argent - [Vers quels pays puis-je envoyer de l'argent sur un portefeuille électronique avec Libon ?](https://help.libon.com/fr/articles/320345-vers-quels-pays-puis-je-envoyer-de-l-argent-sur-un-portefeuille-electronique-avec-libon.md): Qui peut envoyer de l'argent avec Libon ? Découvrez la liste des pays éligibles ici. - [Quels sont les documents nécessaires pour effectuer un transfert d'argent avec Libon ?](https://help.libon.com/fr/articles/320352-quels-sont-les-documents-necessaires-pour-effectuer-un-transfert-d-argent-avec-libon.md): Pour envoyer de l'argent, un document d'identité ou titre de séjour européen est requis. - [J’ai oublié mon code de sécurité, que faire ?](https://help.libon.com/fr/articles/320363-j-ai-oublie-mon-code-de-securite-que-faire.md): Il s’agit du code de sécurité pour initier un transfert d’argent, et non du code permettant de se connecter à l’application 😉 - [Quel est le montant maximum autorisé pour un transfert d'argent ?](https://help.libon.com/fr/articles/320369-quel-est-le-montant-maximum-autorise-pour-un-transfert-d-argent.md): Quel est le plafond d'envoi pour un transfert d'argent ? - [Puis-je annuler mon transfert d'argent ?](https://help.libon.com/fr/articles/320374-puis-je-annuler-mon-transfert-d-argent.md): Découvrez comment annuler votre transfert d'argent en quelques étapes simples. - [Alerte fraude](https://help.libon.com/fr/articles/320380-alerte-fraude.md): Tout le monde peut être victime d'une fraude, mais il existe des mesures pour vous en protéger. Lisez la suite pour en savoir plus ! - [Mon destinataire peut recevoir l'argent en espèces ?](https://help.libon.com/fr/articles/636464-mon-destinataire-peut-recevoir-l-argent-en-especes.md): Bonne nouvelle : vous choisissez le mode de réception de votre bénéficiaire ! - [Que doit faire mon destinataire pour retirer l'argent en espèces ?](https://help.libon.com/fr/articles/636465-que-doit-faire-mon-destinataire-pour-retirer-l-argent-en-especes.md): La procédure est simple et ne prend que quelques minutes ! - [Comment effectuer un transfert d'argent avec retrait en espèces depuis l'application Libon ?](https://help.libon.com/fr/articles/636469-comment-effectuer-un-transfert-d-argent-avec-retrait-en-especes-depuis-l-application-libon.md): Envoyez de l'argent en quelques étapes, votre bénéficiaire récupère ses fonds en espèces dans un point de retrait proche de chez lui ! - [En quels pays mon bénéficiaire peut-il retirer de l'argent en espèces avec Libon ?](https://help.libon.com/fr/articles/645414-en-quels-pays-mon-beneficiaire-peut-il-retirer-de-l-argent-en-especes-avec-libon.md): Quelles destinations peuvent recevoir mon argent en espèces ? Découvrez la liste des pays éligibles ici. - [Où trouver un justificatif de mes transferts d'argent ?](https://help.libon.com/fr/articles/663170-ou-trouver-un-justificatif-de-mes-transferts-d-argent.md): Gardez la trace de vos transferts d'argent grâce au relevé sur votre profil - [Où retrouver le code de retrait de mon transfert d'argent en espèces ?](https://help.libon.com/fr/articles/697554-ou-retrouver-le-code-de-retrait-de-mon-transfert-d-argent-en-especes.md): Voici comment retrouver le code de retrait à communiquer à votre destinataire ### Autres produits - [Nomad Education : comment activer le soutien scolaire pour ma famille au pays ?](https://help.libon.com/fr/articles/726766-nomad-education-comment-activer-le-soutien-scolaire-pour-ma-famille-au-pays.md): Faites réussir vos enfants à distance, du primaire au supérieur - [Flixbus : comment acheter un code pour voyager en Europe ?](https://help.libon.com/fr/articles/726770-flixbus-comment-acheter-un-code-pour-voyager-en-europe.md): Voyagez en bus longue distance à travers le Portugal, l'Espagne, la France et l'Italie - [Lycamobile : comment fonctionne l'achat de codes de recharge et comment les utiliser ?](https://help.libon.com/fr/articles/726824-lycamobile-comment-fonctionne-l-achat-de-codes-de-recharge-et-comment-les-utiliser.md): Rechargez votre numéro Lycamobile en France grâce à un simple code ## Deutsch ### Was ist Libon - [Um die Libon Pakete besser zu verstehen](https://help.libon.com/de/articles/183142-um-die-libon-pakete-besser-zu-verstehen.md): Um unsere Pakete besser zu verstehen und Ihre Wahl in Minuten zu treffen. - [Für wie lange sind meine Libon Minuten gültig?](https://help.libon.com/de/articles/183143-fur-wie-lange-sind-meine-libon-minuten-gultig.md): Libon Standardminuten verfallen nicht, die Nutzungsdauer ist unbegrenzt. - [Was ist Libon?](https://help.libon.com/de/articles/214588-was-ist-libon.md): Libon ist eine hochwertige Multi-Service-App für weltweite Gemeinschaften und ihre Familien. - [Was sind Libon Minuten?](https://help.libon.com/de/articles/180966-was-sind-libon-minuten.md): Mit Libon Minuten können Sie internationale Anrufe in hoher Qualität zum günstigsten Tarif in über 150 Zielorte tätigen. - [Wie funktionieren die Libon Angebote?](https://help.libon.com/de/articles/183164-wie-funktionieren-die-libon-angebote.md): Warum gibt es in verschiedenen Ländern unterschiedliche Tarife? - [Betreibergebühren und Roaming](https://help.libon.com/de/articles/183078-betreibergebuhren-und-roaming.md): Einige Informationen zu den Gebühren für den Netzbetreiber, wenn Sie Libon zum Telefonieren verwenden, auch im Ausland. - [Die Öffnungszeiten unseres Kundenservice](https://help.libon.com/de/articles/183152-die-offnungszeiten-unseres-kundenservice.md): Hier ist unser Zeitplan, damit Sie wissen, wann wir online sind. ### Meine Libon App - [Anmeldung bei der Libon App](https://help.libon.com/de/articles/183148-anmeldung-bei-der-libon-app.md): Eine physische SIM Karte und eine GSM Verbindung sind erforderlich, um den Bestätigungscode zu erhalten und sich zu verbinden - [Wie kann ich meinen Kontostand abfragen?](https://help.libon.com/de/articles/183121-wie-kann-ich-meinen-kontostand-abfragen.md): Wie Sie in der Libon App Ihr Guthaben an Gesprächsminuten ermitteln können. - [Meine Anrufliste einsehen oder löschen](https://help.libon.com/de/articles/183058-meine-anrufliste-einsehen-oder-loschen.md): Möchten Sie alle Details zu Ihren Anrufen erfahren, sie einsehen oder löschen? Hier sind die Anweisungen: - [Meine Nummer in Libon ändern](https://help.libon.com/de/articles/183115-meine-nummer-in-libon-andern.md): Ändern Sie Ihre Telefonnummer in der Libon App innerhalb von 1 Minute, ohne Ihr Guthaben zu verlieren. - [Ist mein Telefon mit Libon kompatibel?](https://help.libon.com/de/articles/183086-ist-mein-telefon-mit-libon-kompatibel.md): Eine Mindestversion des auf Ihrem Telefon installierten Betriebssystems ist erforderlich, um Libon in vollem Umfang nutzen zu können. - [Wie installiert man Libon?](https://help.libon.com/de/articles/183158-wie-installiert-man-libon.md): Wie installiere ich Libon auf meinem Handy, aus dem Google Play Store oder App Store? - [Ich kann Libon nicht in meinem Store finden, was kann ich tun?](https://help.libon.com/de/articles/183057-ich-kann-libon-nicht-in-meinem-store-finden-was-kann-ich-tun.md): Wenn Sie Libon nicht in Google Play finden, erfahren Sie hier wie Sie die App herunterladen und installieren können! - [Meine Genehmigungen](https://help.libon.com/de/articles/183089-meine-genehmigungen.md): Damit Ihre Libon App reibungslos funktioniert, muss Libon auf bestimmte Funktionen Ihres Handys zugreifen können. - [Meine Kontakte](https://help.libon.com/de/articles/183075-meine-kontakte.md): Dieser Artikel erklärt, wie die Informationen über Ihre Kontakte in Ihrer Libon App verwaltet werden. - [Wie verstecke ich meine Nummer](https://help.libon.com/de/articles/183135-wie-verstecke-ich-meine-nummer.md): Sie können Ihre Telefonnummer verbergen, wenn Sie mit Libon einen Anruf tätigen. - [Mein Libon Konto löschen](https://help.libon.com/de/articles/183145-mein-libon-konto-loschen.md): Es macht uns traurig zu wissen, dass Sie uns verlassen! Hier erfahren Sie, wie Sie Ihr Konto deaktivieren und Libon deinstallieren können. - [Wie installiere ich Google Play Services?](https://help.libon.com/de/articles/196515-wie-installiere-ich-google-play-services.md): Hier sind die Anweisungen: - [Wie ändere ich die Sprache meiner App?](https://help.libon.com/de/articles/532619-wie-andere-ich-die-sprache-meiner-app.md): Befolge diese Schritte, um die Anzeigesprache der App zu ändern. - [Wie kann ich meine persönlichen Daten ändern?](https://help.libon.com/de/articles/549909-wie-kann-ich-meine-personlichen-daten-andern.md): Folgen Sie diesen Schritten, um Ihren Namen und Ihre E-Mail-Adresse in der App zu aktualisieren. ### Meine Liboneinkäufe - [Wie kann ich in der Libon App mit meiner Bankkarte einkaufen?](https://help.libon.com/de/articles/183064-wie-kann-ich-in-der-libon-app-mit-meiner-bankkarte-einkaufen.md): Hier finden Sie unser Tutorial zum Einkauf in Libon mit Kreditkarte. - [Wie kann ich von einem Empfehlungscode profitieren?](https://help.libon.com/de/articles/183111-wie-kann-ich-von-einem-empfehlungscode-profitieren.md): Ein brandneues Programm, mit dem Sie Ihre Freunde zu Libon einladen und Freiminuten erhalten können! - [Kann ich meine Minuten auf ein anderes Landesziel übertragen?](https://help.libon.com/de/articles/183100-kann-ich-meine-minuten-auf-ein-anderes-landesziel-ubertragen.md): So gehen Sie vor, wenn Sie sich beim Kauf von Gesprächsminuten geirrt haben. - [Wie kann man gespeicherte Bankkarte in der Libon App ersetzen oder löschen?](https://help.libon.com/de/articles/183081-wie-kann-man-gespeicherte-bankkarte-in-der-libon-app-ersetzen-oder-loschen.md): Hier erfahren Sie, wie Sie Ihre Kreditkarte in Libon ändern oder ersetzen können. - [Wie kann man unsere Preise sehen?](https://help.libon.com/de/articles/183096-wie-kann-man-unsere-preise-sehen.md): So überprüfen Sie den Preis unserer Minuten in der Libon App, um besser auszuwählen, was zu Ihnen passt - [Ende der Bezahlung über iTunes](https://help.libon.com/de/articles/183138-ende-der-bezahlung-uber-itunes.md): Ende der Zahlung über iTunes und neue Zahlungsmöglichkeit per Kreditkarte - [Meine Zahlungsmethoden bei Libon](https://help.libon.com/de/articles/183144-meine-zahlungsmethoden-bei-libon.md): Hier ist eine Übersicht über die Zahlungsmöglichkeiten, die für Libon Einkäufe zur Verfügung stehen. - [Wie berechnen wir die Preise?](https://help.libon.com/de/articles/183084-wie-berechnen-wir-die-preise.md): Warum haben wir unterschiedliche Preise zwischen die verschiedenen Länder? - [Ende der Zahlungen für Ihre Pakete mit Google Play In-App-Käufen](https://help.libon.com/de/articles/196504-ende-der-zahlungen-fur-ihre-pakete-mit-google-play-in-app-kaufen.md): Ende der Bezahlungen über Google Play und neue Zahlungsmöglichkeit per Kreditkarte - [Welches ist das beste Angebot für mich?](https://help.libon.com/de/articles/183072-welches-ist-das-beste-angebot-fur-mich.md): Das ideale Angebot finden, um Ihre Kontakte anzurufen - [Mein Kauf wird noch bearbeitet, was kann ich tun?](https://help.libon.com/de/articles/196510-mein-kauf-wird-noch-bearbeitet-was-kann-ich-tun.md): Das Aufladen von Guthaben oder ein Stromkauf kann manchmal länger dauern. Hier sind einige Hinweise. - [Wie kann ich von einem Gutscheincode profitieren?](https://help.libon.com/de/articles/183067-wie-kann-ich-von-einem-gutscheincode-profitieren.md): Profitieren Sie von unseren Sonderangeboten, erhalten Sie kostenlose Gesprächsminuten oder Rabatte auf Ihre Geldtransfergebühren. - [Wie beantrage ich die Rückerstattung meines Kaufs?](https://help.libon.com/de/articles/183113-wie-beantrage-ich-die-ruckerstattung-meines-kaufs.md): Alles über die Rückerstattung von Einkäufen - [Meine Kartenzahlungen sind fehlgeschlagen oder wurden abgelehnt, was kann ich tun?](https://help.libon.com/de/articles/183154-meine-kartenzahlungen-sind-fehlgeschlagen-oder-wurden-abgelehnt-was-kann-ich-tun.md): Ihr Kauf wurde storniert? Die Zahlung wurde abgelehnt? So gelingt Ihr Einkauf. - [Mein Einkauf wurde nicht gutgeschrieben, was kann ich tun?](https://help.libon.com/de/articles/183106-mein-einkauf-wurde-nicht-gutgeschrieben-was-kann-ich-tun.md): Hier sind einige Richtlinien für den Fall, dass Ihr Einkauf nicht gutgeschrieben wird. - [Wie kann ich den Verlauf meiner Libon Käufe einsehen?](https://help.libon.com/de/articles/183095-wie-kann-ich-den-verlauf-meiner-libon-kaufe-einsehen.md): Alle Ihre Käufe einfach einsehen - [Alles über die Libon-Abonnements](https://help.libon.com/de/articles/643840-alles-uber-die-libon-abonnements.md): Wie aktiviere ich einen Tarif mit Abonnement? - [Wie funktioniert ein Abonnement bei Libon?](https://help.libon.com/de/articles/643839-wie-funktioniert-ein-abonnement-bei-libon.md): Haben Sie es satt, Ihr Libon-Paket jeden Monat manuell neu zu kaufen? - [Wie kann man das Libon-Abonnement kündigen?](https://help.libon.com/de/articles/676082-wie-kann-man-das-libon-abonnement-kundigen.md): Comment résilier votre abonnement Libon - [Mein Bankkonto wurde belastet, aber meine Minuten wurden nicht gutgeschrieben](https://help.libon.com/de/articles/676098-mein-bankkonto-wurde-belastet-aber-meine-minuten-wurden-nicht-gutgeschrieben.md): Hier erfahren Sie alles Wissenswerte über die Vorautorisierungen, die bei einem Kauf bei Libon auf Ihrem Bankkonto erscheinen - [Wie funktioniert die Schaltfläche „Weitere Dienste“?](https://help.libon.com/de/articles/629198-wie-funktioniert-die-schaltflache-weitere-dienste.md): Entdecken Sie alle zusätzlichen Dienste, die Libon anbietet ### Meine Anrufe über Libon - [Ich kann nicht anrufen, was kann ich tun?](https://help.libon.com/de/articles/183076-ich-kann-nicht-anrufen-was-kann-ich-tun.md): Es gibt mehrere Faktoren, die zu fehlgeschlagenen Anrufen führen. Hier sind einige Lösungsvorschläge, wie Sie Ihre Kontakte anrufen können. - [Wie tätigt man einen Anruf mit Libon?](https://help.libon.com/de/articles/183056-wie-tatigt-man-einen-anruf-mit-libon.md): Es gibt mehrere Modalitäten, um mit Libon zu telefonieren. Besser kennenlernen der Anrufmenüs. - [Wie verwalten Sie Ihre Favoriten Nummern und unbegrenzten Anrufpakete?](https://help.libon.com/de/articles/183093-wie-verwalten-sie-ihre-favoriten-nummern-und-unbegrenzten-anrufpakete.md): Hier erfahren Sie, wie Sie Ihre Lieblingsnummern und die unbegrenzte Anrufpakete verwalten. - [Werden meinen Kontakten Kosten in Rechnung gestellt, wenn ich sie mit Libon anrufe?](https://help.libon.com/de/articles/183117-werden-meinen-kontakten-kosten-in-rechnung-gestellt-wenn-ich-sie-mit-libon-anrufe.md): Bei Libon gibt es keine versteckten Kosten! - [Wie kann ich die Qualität meiner Libon Anrufe verbessern?](https://help.libon.com/de/articles/183161-wie-kann-ich-die-qualitat-meiner-libon-anrufe-verbessern.md): Für das beste Anruferlebnis folgen Sie hier unseren Tipps. ### Liste der Vorwahlnummern der Betreiber - [Liste der Vorwahlen von Orange Mali 🇲🇱](https://help.libon.com/de/articles/183163-liste-der-vorwahlen-von-orange-mali.md): Hier ist eine Liste der Vorwahlen des Betreibers Orange Mali, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlnummern Malitel/Moov Mali 🇲🇱](https://help.libon.com/de/articles/183162-liste-der-vorwahlnummern-malitel-moov-mali.md): Hier ist eine Liste der Vorwahlen des Betreibers Malitel/Moov, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen Free / Tigo Senegal 🇸🇳](https://help.libon.com/de/articles/183124-liste-der-vorwahlen-free-tigo-senegal.md): Hier ist die Liste der Vorwahlen von Free / Tigo Senegal. - [Liste der Vorwahlen von Orange Senegal 🇸🇳](https://help.libon.com/de/articles/183128-liste-der-vorwahlen-von-orange-senegal.md): Die Liste der Vorwahlen des Betreibers Orange Senegal, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen Elfenbeinküste 🇨🇮](https://help.libon.com/de/articles/183141-liste-der-vorwahlen-elfenbeinkuste.md): Hier ist die Liste der Vorwahlen Elfenbeinküste, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von Orange Elfenbeinküste 🇨🇮](https://help.libon.com/de/articles/196512-liste-der-vorwahlen-von-orange-elfenbeinkuste.md): Hier ist eine Liste der Vorwahlen des Betreibers Orange in der Elfenbeinküste, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Elfenbeinküste 🇨🇮](https://help.libon.com/de/articles/196513-liste-der-vorwahlen-von-mtn-elfenbeinkuste.md): Liste der Vorwahlen des Betreibers MTN Elfenbeinküste, die in unseren Partnerangeboten von Libon enthalten sind. - [Liste der Telma Madagaskar Vorwahlen 🇲🇬](https://help.libon.com/de/articles/183103-liste-der-telma-madagaskar-vorwahlen.md): Hier ist eine Liste der Telma Madagaskar Vorwahlen, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von Orange Madagaskar 🇲🇬](https://help.libon.com/de/articles/183104-liste-der-vorwahlen-von-orange-madagaskar.md): Hier ist eine Liste der Vorwahlen des Betreibers Orange Madagaskar, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen Guinea 🇬🇳](https://help.libon.com/de/articles/183159-liste-der-vorwahlen-guinea.md): Hier ist eine Liste der Guinea-Präfixe. - [Liste der Vorwahlen von Orange Guinea Conakry 🇬🇳](https://help.libon.com/de/articles/196508-liste-der-vorwahlen-von-orange-guinea-conakry.md): Liste der Vorwahlen des Betreibers Orange in Guinea Conakry, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Guinea 🇬🇳](https://help.libon.com/de/articles/183108-liste-der-vorwahlen-von-mtn-guinea.md): Hier sind die Vorwahlen von MTN Guinea, die Sie mit Libon anrufen können. - [Liste der Vorwahlen von Orange Burkina Faso 🇧🇫](https://help.libon.com/de/articles/183101-liste-der-vorwahlen-von-orange-burkina-faso.md): Hier ist die Liste der Vorwahlen des Netzbetreibers Orange Burkina Faso, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen Moov/Onatel Burkina Faso 🇧🇫](https://help.libon.com/de/articles/183063-liste-der-vorwahlen-moov-onatel-burkina-faso.md): Hier ist die Liste der Vorwahlen des Anbieters Moov/Onatel Burkina Faso, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Kamerun 🇨🇲](https://help.libon.com/de/articles/183153-liste-der-vorwahlen-von-mtn-kamerun.md): Hier ist die Liste der Vorwahlen von MTN Kamerun. - [Liste der Vorwahlen von Orange Congo-Kinshasa 🇨🇩](https://help.libon.com/de/articles/183133-liste-der-vorwahlen-von-orange-congo-kinshasa.md): Liste der Vorwahlen des Betreibers Orange Congo-Kinshasa, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Nigeria 🇳🇬](https://help.libon.com/de/articles/183087-liste-der-vorwahlen-von-mtn-nigeria.md): Hier ist eine Liste der Vorwahlen des Anbieters MTN Nigeria, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Benin 🇧🇯](https://help.libon.com/de/articles/183132-liste-der-vorwahlen-von-mtn-benin.md): Hier ist eine Liste der Vorwahlen von MTN Benin. - [Liste der Vorwahlen von Orange Kamerun 🇨🇲](https://help.libon.com/de/articles/183074-liste-der-vorwahlen-von-orange-kamerun.md): Hier ist eine Liste der Vorwahlen des Betreibers Orange Cameroon, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Congo Brazzaville 🇨🇬](https://help.libon.com/de/articles/183094-liste-der-vorwahlen-von-mtn-congo-brazzaville.md): Hier sind die Vorwahlen des Anbieters MTN Congo Brazzaville, die in unseren Libon-Partnerangeboten enthalten sind. - [Liste der Vorwahlen Orange Marokko \(Méditel\)](https://help.libon.com/de/articles/183150-liste-der-vorwahlen-orange-marokko-meditel.md): Hier ist eine Liste der Vorwahlen des Netzbetreibers Orange Marokko, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von Orange Guinea-Bissau 🇬🇼](https://help.libon.com/de/articles/183110-liste-der-vorwahlen-von-orange-guinea-bissau.md): Liste der Vorwahlen des Betreibers Orange Guinea-Bissau, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von MTN Guinea-Bissau 🇬🇼](https://help.libon.com/de/articles/183125-liste-der-vorwahlen-von-mtn-guinea-bissau.md): Hier ist die Liste der Vorwahlen des Anbieters MTN Guinea-Bissau, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlnummern Chinguitel Mauretanien](https://help.libon.com/de/articles/196514-liste-der-vorwahlnummern-chinguitel-mauretanien.md): Hier ist eine Liste der Chinguitel Vorwahlen, die mit unseren Libon-Partnerangeboten verfügbar sind. - [Liste der Vorwahlen Guinea-Bissau 🇬🇼](https://help.libon.com/de/articles/183151-liste-der-vorwahlen-guinea-bissau.md): Hier ist eine Liste der Vorwahlen Guinea-Bissau. - [Liste der Vorwahlen Globe auf den Philippinen 🇵🇭](https://help.libon.com/de/articles/183097-liste-der-vorwahlen-globe-auf-den-philippinen.md): Hier ist eine Liste der Vorwahlen des Betreibers Globe auf den Philippinen, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Smart- und PLDT-Vorwahlnummern auf den Philippinen 🇵🇭](https://help.libon.com/de/articles/183109-liste-der-smart-und-pldt-vorwahlnummern-auf-den-philippinen.md): Hier ist eine Liste der philippinischen Vorwahlen, die in unseren Libon Partnerangeboten enthalten sind: Smart, PLDT, SUN, TNT. - [Liste der Vorwahlen von MTN Südafrika 🇿🇦](https://help.libon.com/de/articles/183099-liste-der-vorwahlen-von-mtn-sudafrika.md): Hier ist eine Liste der Vorwahlen von MTN Südafrika, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen in Israel](https://help.libon.com/de/articles/183092-liste-der-vorwahlen-in-israel.md): Hier ist eine Liste der Israel Vorwhalen, die in unseren Libon Partnerangeboten enthalten sind. - [Vorwahlen von Comores Telecom auf den Komoren 🇰🇲](https://help.libon.com/de/articles/183091-vorwahlen-von-comores-telecom-auf-den-komoren.md): Hier ist eine Liste der Vorwahlen des Anbieters Comores Telecom, die in unseren Libon Partnerangeboten enthalten sind. - [Liste der Vorwahlen von Celtiis Benin 🇧🇯](https://help.libon.com/de/articles/361216-liste-der-vorwahlen-von-celtiis-benin.md): Hier ist eine Liste der Präfixe Celtiis Benin. ### Meine Libon Aufladecoupons - [Wie verwende ich meine Libon-Aufladung?](https://help.libon.com/de/articles/183102-wie-verwende-ich-meine-libon-aufladung.md): Hier ist der Artikel, der Ihnen erklärt wie Sie eine Aufladekarte verwenden können. - [Wo finde ich meine Libon Coupons?](https://help.libon.com/de/articles/183131-wo-finde-ich-meine-libon-coupons.md): Hier ist der Artikel, der erklärt, wo sich der nächstgelegene Geschäft für Nachfüllpackungen befindet. - [Welche Pakete gibt es zum Aufladen?](https://help.libon.com/de/articles/183066-welche-pakete-gibt-es-zum-aufladen.md): Hier ist der Artikel, der weitere Informationen zu unseren Nachfüllpackungen enthält. ### Kreditüberweisung mit Libon - [Wie übertrage ich Guthaben oder mobile Daten an Freunde und Familie?](https://help.libon.com/de/articles/183088-wie-ubertrage-ich-guthaben-oder-mobile-daten-an-freunde-und-familie.md): In diesem Artikel werden die Schritte für eine Guthabenübertragung erläutert. - [Ich habe eine Kreditüberweisung an eine falsche Nummer gesendet, was kann ich tun?](https://help.libon.com/de/articles/183059-ich-habe-eine-kredituberweisung-an-eine-falsche-nummer-gesendet-was-kann-ich-tun.md): Haben Sie die falsche Nummer erneut geladen? Wir erklären Ihnen in diesem Artikel mehr darüber. - [Der Guthabenüberweisung per Libon Aufladungscode](https://help.libon.com/de/articles/183146-der-guthabenuberweisung-per-libon-aufladungscode.md): Wie kann man Guthaben mit einer Aufladekarte senden? - [Meine Kreditüberweisung ist fehlgeschlagen, was kann ich tun?](https://help.libon.com/de/articles/183090-meine-kredituberweisung-ist-fehlgeschlagen-was-kann-ich-tun.md): Ist Ihre Kreditüberweisung fehlgeschlagen? Hier sind einige Informationen, die Ihnen helfen, die Situation zu verstehen. - [Mein Kontakt hat sein Guthaben nicht erhalten](https://help.libon.com/de/articles/183123-mein-kontakt-hat-sein-guthaben-nicht-erhalten.md): Hier erfahren Sie, wie Sie das von Libon übertragene Guthaben überprüfen und nutzen können. - [Wie kann man den Bonus bei einer Guthabenübertragung überprüfen?](https://help.libon.com/de/articles/183119-wie-kann-man-den-bonus-bei-einer-guthabenubertragung-uberprufen.md): Wie überprüft man die Operator-Boni und deren Nutzungsbedingungen? - [Welche Kreditübertragungsmodalitäten sind verfügbar?](https://help.libon.com/de/articles/234261-welche-kreditubertragungsmodalitaten-sind-verfugbar.md): Entdecken Sie die verschiedenen Arten von Krediten, die Sie Ihre Familienmitglieder anbieten können! - [Warum kann ich das Internetpaket meines Empfängers nicht aufladen?](https://help.libon.com/de/articles/456960-warum-kann-ich-das-internetpaket-meines-empfangers-nicht-aufladen.md): Problem beim Senden von Daten? Befolgen Sie diese einfachen Schritte - [In welche Länder kann ich mit Libon Guthaben übertragen?](https://help.libon.com/de/articles/551415-in-welche-lander-kann-ich-mit-libon-guthaben-ubertragen.md): Übertrage Guthaben an deine Liebsten im Ausland oder lade dein eigenes Guthaben selbst auf - [Wie kann ich Guthaben direkt über meinen Browser aufladen?](https://help.libon.com/de/articles/661677-wie-kann-ich-guthaben-direkt-uber-meinen-browser-aufladen.md): Im Libon-Webshop können Sie das Guthaben Ihrer Angehörigen direkt über eine Webseite aufladen ### Elektrizität - [Service für den Kauf eines Prepaid-Stromaufladecodes](https://help.libon.com/de/articles/183071-service-fur-den-kauf-eines-prepaid-stromaufladecodes.md): Erfahren Sie alles über den Kauf von vorbezahlter Stromaufladungen über die Libon App. - [Wie finde ich meine Aufladecodes?](https://help.libon.com/de/articles/183127-wie-finde-ich-meine-aufladecodes.md): Hier sind die Schritte, die Sie befolgen müssen, um den Gutschein zum Aufladen von Strom zu finden. - [Wie kann ich nach einem erfolgreichen Kauf von der Stromaufladung profitieren?](https://help.libon.com/de/articles/183147-wie-kann-ich-nach-einem-erfolgreichen-kauf-von-der-stromaufladung-profitieren.md): Entdecken Sie die Schritte, damit Ihr Empfänger von seiner vorbezahlten Stromaufladung profitieren kann. - [Wo finde ich die Zählernummer?](https://help.libon.com/de/articles/183129-wo-finde-ich-die-zahlernummer.md): Hier ist der Artikel, der Ihnen hilft, die Nummer des Stromzählers Ihres Empfängers leicht zu finden. - [Wie man die Nummer des Strom Ablesers in Senegal findet 🇸🇳](https://help.libon.com/de/articles/196509-wie-man-die-nummer-des-strom-ablesers-in-senegal-findet.md): Erfahren Sie, wie Sie die Stromzählernummer Ihres Empfängers in Senegal einfach finden können. - [\[Im Land\] Wie man seinen Stromzähler auflädt](https://help.libon.com/de/articles/196506-im-land-wie-man-seinen-stromzahler-aufladt.md): Befolgen Sie diese Anweisungen, um Ihren Stromzähler aufzuladen und von Ihrem Stromguthaben zu profitieren. - [Mein Kauf von Stromaufladung ist fehlgeschlagen, was kann ich tun?](https://help.libon.com/de/articles/183120-mein-kauf-von-stromaufladung-ist-fehlgeschlagen-was-kann-ich-tun.md): Ist Ihr Kauf gerade fehlgeschlagen? Hier sind einige Informationen, die Ihnen helfen, die Situation zu verstehen. - [Warum stimmen die beworbenen Preise nicht mit den tatsächlichen Ladekosten überein?](https://help.libon.com/de/articles/545953-warum-stimmen-die-beworbenen-preise-nicht-mit-den-tatsachlichen-ladekosten-uberein.md): Um die Stromaufladepreise von Libon besser zu verstehen ### Geld über Libon überweisen - [💸 Was bedeutet Geldüberweisung mit Libon?](https://help.libon.com/de/articles/237632-was-bedeutet-gelduberweisung-mit-libon.md): Libon ist stolz darauf, Ihnen seine brandneue Geldüberweisungen vorzustellen! - [Wie kann man über die Libon-App Geld auf ein E-Wallet überweisen?](https://help.libon.com/de/articles/338891-wie-kann-man-uber-die-libon-app-geld-auf-ein-e-wallet-uberweisen.md): Hier sind die Schritte, die Sie befolgen müssen, um ganz einfach Geld über die Libon-App zu versenden - [Wie hoch sind die Kosten für eine Geldüberweisung?](https://help.libon.com/de/articles/320350-wie-hoch-sind-die-kosten-fur-eine-gelduberweisung.md): Der für eine Überweisung angewandte Tarif - [In welche Länder kann ich mit Libon Geld an ein E-Wallet überweisen?](https://help.libon.com/de/articles/320345-in-welche-lander-kann-ich-mit-libon-geld-an-ein-e-wallet-uberweisen.md): Wer kann mit Libon Geld versenden? Sehen Sie sich hier die Liste der in Frage kommenden Länder an. - [Welche Dokumente sind für eine Geldüberweisung mit Libon erforderlich?](https://help.libon.com/de/articles/320352-welche-dokumente-sind-fur-eine-gelduberweisung-mit-libon-erforderlich.md): Um Geld zu versenden, ist ein europäischer Ausweis oder Aufenthaltstitel erforderlich. - [Ich habe meinen Sicherheitscode vergessen, was kann ich tun?](https://help.libon.com/de/articles/320363-ich-habe-meinen-sicherheitscode-vergessen-was-kann-ich-tun.md): Dies ist der Sicherheitscode, um eine Überweisung zu starten, nicht der, um sich in die App einzuloggen! 😉 - [Wie hoch ist der maximal zulässige Betrag für eine Geldüberweisung?](https://help.libon.com/de/articles/320369-wie-hoch-ist-der-maximal-zulassige-betrag-fur-eine-gelduberweisung.md): Wie hoch ist das Sendelimit für eine Geldüberweisung? - [Kann ich meine Geldüberweisung stornieren?](https://help.libon.com/de/articles/320374-kann-ich-meine-gelduberweisung-stornieren.md): Erfahren Sie, wie Sie Ihre Geldüberweisung in wenigen einfachen Schritten stornieren können - [Betrugswarnung](https://help.libon.com/de/articles/320380-betrugswarnung.md): Jeder kann Opfer eines Betrugs werden, aber es gibt Maßnahmen, die Sie davor schützen können. Lesen Sie weiter, um mehr zu erfahren! - [Kann mein Empfänger Bargeld erhalten?](https://help.libon.com/de/articles/636464-kann-mein-empfanger-bargeld-erhalten.md): Gute Nachrichten: Du kannst selbst entscheiden, wie dein Empfänger die Überweisung erhält! - [Was muss mein Empfänger tun, um das Geld in bar abzuheben?](https://help.libon.com/de/articles/636465-was-muss-mein-empfanger-tun-um-das-geld-in-bar-abzuheben.md): Das Verfahren ist ganz einfach und dauert nur wenige Minuten! - [Wie führe ich eine Geldüberweisung mit Barabhebung über die Libon-App durch?](https://help.libon.com/de/articles/636469-wie-fuhre-ich-eine-gelduberweisung-mit-barabhebung-uber-die-libon-app-durch.md): Senden Sie Geld in wenigen Schritten – der Empfänger kann sich den Betrag bar an einer Auszahlungsstelle in seiner Nähe abholen! - [In welchen Ländern kann mein Begünstigter mit Libon Bargeld abheben?](https://help.libon.com/de/articles/645414-in-welchen-landern-kann-mein-begunstigter-mit-libon-bargeld-abheben.md): An welche Ziele kann ich Bargeld überweisen? Die Liste der zulässigen Länder finden Sie hier. - [Wo finde ich einen Nachweis über meine Geldüberweisungen?](https://help.libon.com/de/articles/663170-wo-finde-ich-einen-nachweis-uber-meine-gelduberweisungen.md): Behalten Sie den Überblick über Ihre Geldüberweisungen dank des Kontoauszugs in Ihrem Profil - [Wo finde ich den Abholcode für meine Bargeldüberweisung?](https://help.libon.com/de/articles/697554-wo-finde-ich-den-abholcode-fur-meine-bargelduberweisung.md): So finden Sie den Abholcode, den Sie Ihrem Empfänger mitteilen müssen ### Autres produits - [Flixbus: Wie kaufe ich einen Gutschein für Reisen in Europa?](https://help.libon.com/de/articles/726770-flixbus-wie-kaufe-ich-einen-gutschein-fur-reisen-in-europa.md): Reisen Sie mit dem Fernbus durch Portugal, Spanien, Frankreich und Italien ## Italiano ### Che cos'è Libon - [Per una migliore comprensione dei pacchetti Libon](https://help.libon.com/it/articles/183142-per-una-migliore-comprensione-dei-pacchetti-libon.md): Scopri i nostri pacchetti e fai la tua scelta in pochi minuti. - [Quanto tempo sono validi i minuti Libon?](https://help.libon.com/it/articles/183143-quanto-tempo-sono-validi-i-minuti-libon.md): I minuti Libon standard non hanno scadenza e il periodo di utilizzo è illimitato. - [Che cos'è Libon?](https://help.libon.com/it/articles/214588-che-cos-e-libon.md): Libon è un'app multi servizi e di qualità destinata alle comunità di tutto il mondo e alle loro famiglie. - [Cosa sono i minuti Libon?](https://help.libon.com/it/articles/180966-cosa-sono-i-minuti-libon.md): Con i minuti Libon, puoi effettuare chiamate internazionali di alta qualità con le migliori tariffe verso oltre 150 destinazioni. - [Come funzionano le offerte Libon?](https://help.libon.com/it/articles/183164-come-funzionano-le-offerte-libon.md): Perché i prezzi variano da Paese a Paese? - [Tariffe dell'operatore e roaming](https://help.libon.com/it/articles/183078-tariffe-dell-operatore-e-roaming.md): Alcune informazioni sulle tariffe degli operatori quando si usa Libon per chiamare, anche se si è all'estero. - [Orari di apertura del Servizio Clienti](https://help.libon.com/it/articles/183152-orari-di-apertura-del-servizio-clienti.md): Ecco il nostro calendario per sapere quando siamo online. ### La mia app Libon - [Accedere all'app Libon](https://help.libon.com/it/articles/183148-accedere-all-app-libon.md): Saranno necessari una scheda SIM fisica e una connessione GSM per ricevere il codice di convalida e connettersi - [Come posso controllare il mio saldo?](https://help.libon.com/it/articles/183121-come-posso-controllare-il-mio-saldo.md): Come controllare il saldo dei minuti di chiamata sull'app Libon. - [Visualizzare o eliminare la cronologia delle chiamate](https://help.libon.com/it/articles/183058-visualizzare-o-eliminare-la-cronologia-delle-chiamate.md): Vuoi conoscere tutti i dettagli delle tue chiamate, visualizzarle o cancellarle? Ecco le istruzioni: - [Cambiare il mio numero su Libon](https://help.libon.com/it/articles/183115-cambiare-il-mio-numero-su-libon.md): Cambia il tuo numero di telefono sull'app Libon in meno di 1 minuto senza perdere il tuo credito. - [Il mio telefono è compatibile con Libon?](https://help.libon.com/it/articles/183086-il-mio-telefono-e-compatibile-con-libon.md): Per sfruttare appieno Libon è necessaria una versione minima del sistema operativo installato sul telefono. - [Come si installa Libon?](https://help.libon.com/it/articles/183158-come-si-installa-libon.md): Come si installa Libon sul proprio cellulare, da Google Play Store o App Store? - [Non riesco a trovare Libon nel mio Store, cosa devo fare?](https://help.libon.com/it/articles/183057-non-riesco-a-trovare-libon-nel-mio-store-cosa-devo-fare.md): Se non riesci a trovare Libon su Google Play, troverai qui come scaricare e installare l'app! - [I miei permessi](https://help.libon.com/it/articles/183089-i-miei-permessi.md): Affinché l'app Libon funzioni correttamente, è necessario che Libon acceda ad alcune funzioni del tuo telefono cellulare. - [I miei contatti](https://help.libon.com/it/articles/183075-i-miei-contatti.md): Questo articolo spiega come vengono gestite le informazioni sui contatti sull'app Libon. - [Come nascondere il mio numero](https://help.libon.com/it/articles/183135-come-nascondere-il-mio-numero.md): Puoi nascondere il tuo numero di telefono quando effettui una chiamata con Libon. - [Cancellare il mio account Libon](https://help.libon.com/it/articles/183145-cancellare-il-mio-account-libon.md): Ci dispiace sapere che ci stai lasciando! Ecco come disattivare il tuo account e disinstallare Libon. - [Come si installano i servizi Google Play?](https://help.libon.com/it/articles/196515-come-si-installano-i-servizi-google-play.md): Ecco le istruzioni: - [Come cambiare la lingua della mia applicazione?](https://help.libon.com/it/articles/532619-come-cambiare-la-lingua-della-mia-applicazione.md): Segui questi passaggi per modificare la lingua dell’app. - [Come modificare i miei dati personali?](https://help.libon.com/it/articles/549909-come-modificare-i-miei-dati-personali.md): Segui questi passaggi e aggiorna il tuo nome, cognome e indirizzo mail dalla tua app ### I miei acquisti su Libon - [Come fare acquisti con la propria carta bancaria sull'app Libon?](https://help.libon.com/it/articles/183064-come-fare-acquisti-con-la-propria-carta-bancaria-sull-app-libon.md): Ecco il nostro tutorial su come effettuare un acquisto con la propria carta su Libon. - [Come posso usufruire di un codice di raccomandazione?](https://help.libon.com/it/articles/183111-come-posso-usufruire-di-un-codice-di-raccomandazione.md): Un nuovo programma per invitare i tuoi amici su Libon e ottenere minuti gratuiti! - [Posso trasferire i miei minuti verso un'altra destinazione?](https://help.libon.com/it/articles/183100-posso-trasferire-i-miei-minuti-verso-un-altra-destinazione.md): Ecco cosa fare se hai acquistato dei minuti di chiamata sbagliati. - [Come posso sostituire o cancellare la mia carta bancaria per i pagamenti su Libon?](https://help.libon.com/it/articles/183081-come-posso-sostituire-o-cancellare-la-mia-carta-bancaria-per-i-pagamenti-su-libon.md): Ecco come modificare o sostituire la carta di credito per i pagamenti su Libon. - [Come vedere le nostre tariffe?](https://help.libon.com/it/articles/183096-come-vedere-le-nostre-tariffe.md): Ecco come verificare il prezzo dei nostri minuti sull'app Libon e scegliere ciò che più fa per te - [Fine del pagamento iTunes](https://help.libon.com/it/articles/183138-fine-del-pagamento-itunes.md): Fine del pagamento tramite iTunes e nuova opzione di pagamento con carta di credito. - [I miei metodi di pagamento Libon](https://help.libon.com/it/articles/183144-i-miei-metodi-di-pagamento-libon.md): Ecco una panoramica dei metodi di pagamento disponibili per gli acquisti su Libon - [Come si calcolano i prezzi?](https://help.libon.com/it/articles/183084-come-si-calcolano-i-prezzi.md): Perché abbiamo prezzi diversi da un Paese all'altro? - [Niente più pagamenti su Google Play con gli acquisti integrati](https://help.libon.com/it/articles/196504-niente-piu-pagamenti-su-google-play-con-gli-acquisti-integrati.md): Fine dei pagamenti tramite Google Play e nuova opzione di pagamento con carta di credito - [Qual è l'offerta migliore per me?](https://help.libon.com/it/articles/183072-qual-e-l-offerta-migliore-per-me.md): Trova i minuti perfetti per chiamare i tuoi cari. - [Il mio acquisto è ancora in fase di elaborazione, cosa devo fare?](https://help.libon.com/it/articles/196510-il-mio-acquisto-e-ancora-in-fase-di-elaborazione-cosa-devo-fare.md): Un trasferimento o un acquisto di elettricità che richiede più tempo? Ecco cosa fare. - [Come posso usufruire di un codice promozionale?](https://help.libon.com/it/articles/183067-come-posso-usufruire-di-un-codice-promozionale.md): Approfitta delle nostre offerte promozionali, ottineni minuti gratuiti e delle riduzioni sui costi per i trasferimenti di denaro. - [Come richiedere il rimborso del mio acquisto?](https://help.libon.com/it/articles/183113-come-richiedere-il-rimborso-del-mio-acquisto.md): Tutto sul rimborso degli acquisti - [I miei pagamenti con carta di credito sono falliti o rifiutati, cosa fare?](https://help.libon.com/it/articles/183154-i-miei-pagamenti-con-carta-di-credito-sono-falliti-o-rifiutati-cosa-fare.md): Il tuo acquisto è stato annullato? Il pagamento è stato rifiutato? Ecco come completare l'acquisto. - [L'acquisto non mi è stato accreditato, cosa devo fare?](https://help.libon.com/it/articles/183106-l-acquisto-non-mi-e-stato-accreditato-cosa-devo-fare.md): Ecco alcune istruzioni se l'acquisto non viene accreditato. - [Come consultare la cronologia dei miei acquisti Libon?](https://help.libon.com/it/articles/183095-come-consultare-la-cronologia-dei-miei-acquisti-libon.md): Verifica i tuoi acquisti Libon e tutti i dettagli - [Tutto sugli abbonamenti Libon](https://help.libon.com/it/articles/643840-tutto-sugli-abbonamenti-libon.md): Come si attiva un piano tariffario con abbonamento? - [Come funziona un abbonamento con Libon?](https://help.libon.com/it/articles/643839-come-funziona-un-abbonamento-con-libon.md): Stufo di dover comprare manualmente i tuoi minuti Libon ogni mese? - [Come annullare l'abbonamento del mio credito Libon?](https://help.libon.com/it/articles/676082-come-annullare-l-abbonamento-del-mio-credito-libon.md): Ecco i passaggi da seguire per disdire l'abbonamento del tuo credito Libon - [Mi è stato addebitato un importo sul conto corrente, ma i minuti non mi sono stati accreditati](https://help.libon.com/it/articles/676098-mi-e-stato-addebitato-un-importo-sul-conto-corrente-ma-i-minuti-non-mi-sono-stati-accreditati.md): Ecco cosa c'è da sapere sulle pre-autorizzazioni che compaiono sul tuo conto corrente al momento di un acquisto su Libon - [Come funziona il tasto "Altri Servizi"?](https://help.libon.com/it/articles/629198-come-funziona-il-tasto-altri-servizi.md): Scopri i servizi complementari offerti da Libon ### Le mie telefonate via Libon - [Non riesco a chiamare, che cosa posso fare?](https://help.libon.com/it/articles/183076-non-riesco-a-chiamare-che-cosa-posso-fare.md): Ci sono diversi motivi per cui le chiamate non vanno a buon fine. Ecco alcune soluzioni suggerite per poter chiamare i propri contatti. - [Come si effettua una chiamata con Libon?](https://help.libon.com/it/articles/183056-come-si-effettua-una-chiamata-con-libon.md): Ci sono diversi modi per chiamare con Libon. Leggi qui per saperne di più sui menù di chiamata - [Come gestire i numeri preferiti e il piano illimitato?](https://help.libon.com/it/articles/183093-come-gestire-i-numeri-preferiti-e-il-piano-illimitato.md): Ecco come gestire i numeri preferiti e il piano illimitato. - [I miei contatti vengono addebitati se li chiamo con Libon?](https://help.libon.com/it/articles/183117-i-miei-contatti-vengono-addebitati-se-li-chiamo-con-libon.md): Con Libon non ci sono costi nascosti! - [Le chiamate locali migliorano la qualità della chiamata: come attivarle?](https://help.libon.com/it/articles/196505-le-chiamate-locali-migliorano-la-qualita-della-chiamata-come-attivarle.md): La connessione tramite la rete GSM migliora la qualità delle chiamate: utilizza i tuoi minuti Libon al di fuori dell'app grazie alle chiamate locali - [Come migliorare la qualità delle mie chiamate Libon?](https://help.libon.com/it/articles/183161-come-migliorare-la-qualita-delle-mie-chiamate-libon.md): Per la migliore esperienza di chiamata, segui qui i nostri consigli. - [Le mie chiamate Libon si interrompono, cosa posso fare?](https://help.libon.com/it/articles/183136-le-mie-chiamate-libon-si-interrompono-cosa-posso-fare.md): Risparmio dati attivato su Android e caduta delle chiamate - [Perché quando chiamo i miei cari a casa vedo un numero diverso sullo schermo?](https://help.libon.com/it/articles/717453-perche-quando-chiamo-i-miei-cari-a-casa-vedo-un-numero-diverso-sullo-schermo.md): Scopri la funzione delle chiamate locali attiva sulla tua app Libon! ### Elenco dei codici operatore - [Elenco dei prefissi telefonici di Orange Mali 🇲🇱](https://help.libon.com/it/articles/183163-elenco-dei-prefissi-telefonici-di-orange-mali.md): Ecco l'elenco dei prefissi Orange Mali inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici Malitel/Moov Mali 🇲🇱](https://help.libon.com/it/articles/183162-elenco-dei-prefissi-telefonici-malitel-moov-mali.md): Ecco l'elenco dei prefissi Malitel/Moov inclusi nelle offerte dei nostri partner Libon. - [Elenco dei prefissi telefonici Free / Tigo Senegal 🇸🇳](https://help.libon.com/it/articles/183124-elenco-dei-prefissi-telefonici-free-tigo-senegal.md): Ecco l'elenco dei prefissi Free / Tigo Senegal. - [Elenco dei prefissi telefonici Orange Senegal 🇸🇳](https://help.libon.com/it/articles/183128-elenco-dei-prefissi-telefonici-orange-senegal.md): L'elenco dei prefissi Orange Senegal inclusi nelle nostre offerte partner Libon. - [Elenco dei prefissi della Costa d'Avorio 🇨🇮](https://help.libon.com/it/articles/183141-elenco-dei-prefissi-della-costa-d-avorio.md): Ecco l'elenco dei prefissi della Costa d'Avorio inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici di Orange Costa d'Avorio 🇨🇮](https://help.libon.com/it/articles/196512-elenco-dei-prefissi-telefonici-di-orange-costa-d-avorio.md): Ecco l'elenco dei prefissi Orange in Costa d'Avorio inclusi nelle offerte partner di Libon. - [Elenco dei prefissi MTN Costa d'Avorio 🇨🇮](https://help.libon.com/it/articles/196513-elenco-dei-prefissi-mtn-costa-d-avorio.md): Elenco dei prefissi MTN Costa d'Avorio inclusi nelle nostre offerte partner Libon. - [Elenco dei prefissi telefonici di Telma Madagascar 🇲🇬](https://help.libon.com/it/articles/183103-elenco-dei-prefissi-telefonici-di-telma-madagascar.md): Ecco l'elenco dei prefissi Telma Madagascar inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici di Orange Madagascar 🇲🇬](https://help.libon.com/it/articles/183104-elenco-dei-prefissi-telefonici-di-orange-madagascar.md): Ecco l'elenco dei prefissi Orange Madagascar inclusi nelle offerte dei nostri partner Libon. - [Elenco dei prefissi della Guinea 🇬🇳](https://help.libon.com/it/articles/183159-elenco-dei-prefissi-della-guinea.md): Ecco l'elenco dei prefissi della Guinea. - [Elenco dei prefissi telefonici Orange Guinea Conakry 🇬🇳](https://help.libon.com/it/articles/196508-elenco-dei-prefissi-telefonici-orange-guinea-conakry.md): Elenco dei prefissi Orange in Guinea Conakry inclusi nelle offerte dei nostri partner Libon. - [Elenco dei codici MTN Guinea 🇬🇳](https://help.libon.com/it/articles/183108-elenco-dei-codici-mtn-guinea.md): Ecco i prefissi di MTN Guinea che potete chiamare con Libon. - [Elenco dei prefissi telefonici di Orange Burkina Faso 🇧🇫](https://help.libon.com/it/articles/183101-elenco-dei-prefissi-telefonici-di-orange-burkina-faso.md): Ecco l'elenco dei prefissi Orange Burkina Faso inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici Moov/Onatel Burkina Faso 🇧🇫](https://help.libon.com/it/articles/183063-elenco-dei-prefissi-telefonici-moov-onatel-burkina-faso.md): Ecco l'elenco dei prefissi Moov/Onatel Burkina Faso inclusi nelle offerte dei nostri partner Libon. - [Elenco dei codici MTN Camerun 🇨🇲](https://help.libon.com/it/articles/183153-elenco-dei-codici-mtn-camerun.md): Ecco l'elenco dei prefissi di MTN Camerun. - [Prefissi telefonici Orange Congo-Kinshasa 🇨🇩](https://help.libon.com/it/articles/183133-prefissi-telefonici-orange-congo-kinshasa.md): Elenco dei prefissi Orange Congo-Kinshasa inclusi nelle offerte partner di Libon. - [Elenco dei codici MTN Nigeria 🇳🇬](https://help.libon.com/it/articles/183087-elenco-dei-codici-mtn-nigeria.md): Ecco l'elenco dei prefissi MTN Nigeria inclusi nelle offerte partner di Libon. - [Elenco dei codici MTN Benin 🇧🇯](https://help.libon.com/it/articles/183132-elenco-dei-codici-mtn-benin.md): Ecco l'elenco dei prefissi di MTN Benin. - [Elenco dei prefissi telefonici di Orange Camerun 🇨🇲](https://help.libon.com/it/articles/183074-elenco-dei-prefissi-telefonici-di-orange-camerun.md): Ecco l'elenco dei prefissi Orange Camerun inclusi nelle offerte partner di Libon. - [Elenco dei codici MTN Congo-Brazzaville 🇨🇬](https://help.libon.com/it/articles/183094-elenco-dei-codici-mtn-congo-brazzaville.md): Ecco i prefissi MTN Congo-Brazzaville inclusi nelle offerte dei nostri partner Libon. - [Elenco dei prefissi di Orange Marocco \(Méditel\)](https://help.libon.com/it/articles/183150-elenco-dei-prefissi-di-orange-marocco-meditel.md): Ecco l'elenco dei prefissi di Orange Marocco inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici Orange Guinea-Bissau 🇬🇼](https://help.libon.com/it/articles/183110-elenco-dei-prefissi-telefonici-orange-guinea-bissau.md): Elenco dei prefissi Orange Guinea-Bissau inclusi nelle offerte partner di Libon. - [Elenco dei codici MTN Guinea-Bissau 🇬🇼](https://help.libon.com/it/articles/183125-elenco-dei-codici-mtn-guinea-bissau.md): Ecco l'elenco dei prefissi MTN Guinea-Bissau inclusi nelle offerte partner di Libon. - [Elenco dei prefissi telefonici di Chinguitel Mauritania](https://help.libon.com/it/articles/196514-elenco-dei-prefissi-telefonici-di-chinguitel-mauritania.md): Ecco l'elenco dei prefissi Chinguitel disponibili con le offerte dei nostri partner Libon. - [Elenco dei prefissi della Guinea-Bissau 🇬🇼](https://help.libon.com/it/articles/183151-elenco-dei-prefissi-della-guinea-bissau.md): Ecco l'elenco dei prefissi della Guinea-Bissau. - [Elenco dei codici Globe nelle Filippine 🇵🇭](https://help.libon.com/it/articles/183097-elenco-dei-codici-globe-nelle-filippine.md): Ecco l'elenco dei prefissi dell'operatore Globe nelle Filippine inclusi nelle offerte partner di Libon. - [Elenco dei codici Smart e PLDT nelle Filippine 🇵🇭](https://help.libon.com/it/articles/183109-elenco-dei-codici-smart-e-pldt-nelle-filippine.md): Ecco l'elenco dei prefissi degli operatori filippini inclusi nelle offerte partner di Libon: Smart, PLDT, SUN, TNT - [Elenco dei codici MTN Sudafrica 🇿🇦](https://help.libon.com/it/articles/183099-elenco-dei-codici-mtn-sudafrica.md): Ecco l'elenco dei prefissi di MTN Sudafrica inclusi nelle offerte partner di Libon. - [Elenco dei prefissi di Israele](https://help.libon.com/it/articles/183092-elenco-dei-prefissi-di-israele.md): Ecco l'elenco dei prefissi di Israele inclusi nelle offerte dei nostri partner Libon. - [Elenco dei prefissi di Comores Telecom nelle Comore 🇰🇲](https://help.libon.com/it/articles/183091-elenco-dei-prefissi-di-comores-telecom-nelle-comore.md): Ecco l'elenco dei prefissi Comores Telecom inclusi nelle offerte dei nostri partner Libon. - [Elenco dei prefissi telefonici di Celtiis Benin 🇧🇯](https://help.libon.com/it/articles/361216-elenco-dei-prefissi-telefonici-di-celtiis-benin.md): Ecco l'elenco dei prefissi Celtiis Benin. ### Le mie ricariche Libon - [Come utilizare le ricariche Libon](https://help.libon.com/it/articles/183102-come-utilizare-le-ricariche-libon.md): Aggiungi istantaneamente del credito con una ricarica Libon - [Dove posso trovare la mia ricarica Libon?](https://help.libon.com/it/articles/183131-dove-posso-trovare-la-mia-ricarica-libon.md): Ecco un articolo che spiega dove si trova il punto vendita di ricarica più vicino a te. - [Quali pacchetti sono disponibili per la ricarica?](https://help.libon.com/it/articles/183066-quali-pacchetti-sono-disponibili-per-la-ricarica.md): Ecco l'articolo con maggiori informazioni sulle nostre ricariche. ### Trasferimento di credito tramite Libon - [Come posso trasferire credito o connessione dati ad amici e familiari?](https://help.libon.com/it/articles/183088-come-posso-trasferire-credito-o-connessione-dati-ad-amici-e-familiari.md): Questo articolo illustra le fasi per un trasferimento di credito. - [Ho trasferito il credito al numero sbagliato, cosa devo fare?](https://help.libon.com/it/articles/183059-ho-trasferito-il-credito-al-numero-sbagliato-cosa-devo-fare.md): Hai ricaricato il numero sbagliato? Te ne parliamo in questo articolo - [Il trasferimento di credito tramite codice di ricarica Libon](https://help.libon.com/it/articles/183146-il-trasferimento-di-credito-tramite-codice-di-ricarica-libon.md): Come inviare credito con una scheda di ricarica? - [Il mio trasferimento di crediti non è andato a buon fine: cosa devo fare?](https://help.libon.com/it/articles/183090-il-mio-trasferimento-di-crediti-non-e-andato-a-buon-fine-cosa-devo-fare.md): Il tuo trasferimento di credito è fallito? Ecco alcune informazioni per aiutarti a capire la situazione. - [Il mio contatto non ha ricevuto il suo credito](https://help.libon.com/it/articles/183123-il-mio-contatto-non-ha-ricevuto-il-suo-credito.md): Ecco come controllare e usufruire del credito trasferito da Libon. - [Come posso vedere il bonus ottenuto da un trasferimento di credito?](https://help.libon.com/it/articles/183119-come-posso-vedere-il-bonus-ottenuto-da-un-trasferimento-di-credito.md): Il bonus è offerto dall'operatore. Scopri come consultarlo, chi può beneficiarne e quando utilizzarlo. - [Quali sono le modalità di trasferimento di credito disponibili?](https://help.libon.com/it/articles/234261-quali-sono-le-modalita-di-trasferimento-di-credito-disponibili.md): Scopri i diversi tipi di credito che puoi offrire ai tuoi cari! - [Perché non riesco a ricaricare la connessione Internet del mio destinatario?](https://help.libon.com/it/articles/456960-perche-non-riesco-a-ricaricare-la-connessione-internet-del-mio-destinatario.md): Problemi con l'invio dei dati? Segui questi semplici passaggi - [Verso quali Paesi posso trasferire del credito con Libon?](https://help.libon.com/it/articles/551415-verso-quali-paesi-posso-trasferire-del-credito-con-libon.md): Ricarica i tuoi cari all'estero, oppure ricarica il tuo numero - [Come posso ricaricare del credito direttamente dal mio browser?](https://help.libon.com/it/articles/661677-come-posso-ricaricare-del-credito-direttamente-dal-mio-browser.md): Il Webshop di Libon ti permette di ricaricare del credito per i tuoi cari direttamente da una pagina web ### Elettricità - [Servizio di acquisto di codici di ricarica prepagati per l'elettricità](https://help.libon.com/it/articles/183071-servizio-di-acquisto-di-codici-di-ricarica-prepagati-per-l-elettricita.md): Scopri tutto sull'acquisto di ricariche prepagate per l'elettricità tramite l'app Libon. - [Dove posso trovare i miei codici di ricarica?](https://help.libon.com/it/articles/183127-dove-posso-trovare-i-miei-codici-di-ricarica.md): Ecco i passi da seguire per trovare il tuo buono di ricarica d'elettricità. - [Come usufruire della ricarica d'elettricità dopo un acquisto andato a buon fine?](https://help.libon.com/it/articles/183147-come-usufruire-della-ricarica-d-elettricita-dopo-un-acquisto-andato-a-buon-fine.md): Scopri i passaggi da seguire per consentire al destinatario di usufruire della tua ricarica di elettricità prepagata. - [Dove posso trovare il numero del contatore?](https://help.libon.com/it/articles/183129-dove-posso-trovare-il-numero-del-contatore.md): Ecco un articolo che ti aiuterà a trovare facilmente il numero del contatore d'elettricità del tuo destinatario. - [Come trovare il numero del contatore in Senegal 🇸🇳](https://help.libon.com/it/articles/196509-come-trovare-il-numero-del-contatore-in-senegal.md): Scopri come trovare facilmente il numero del contatore d'elettricità del tuo beneficiario in Senegal. - [Come ricaricare il contatore di energia elettrica](https://help.libon.com/it/articles/196506-come-ricaricare-il-contatore-di-energia-elettrica.md): Segui queste istruzioni per ricaricare il contatore elettrico e approfitta del tuo credito di elettricità. - [Il mio acquisto di energia elettrica non è andato a buon fine: cosa devo fare?](https://help.libon.com/it/articles/183120-il-mio-acquisto-di-energia-elettrica-non-e-andato-a-buon-fine-cosa-devo-fare.md): Il tuo acquisto è fallito? Ecco alcune informazioni per aiutarti a capire la situazione. - [Perché le tariffe annunciate non corrispondono alla ricarica effettiva?](https://help.libon.com/it/articles/545953-perche-le-tariffe-annunciate-non-corrispondono-alla-ricarica-effettiva.md): Leggi qui se vuoi capire meglio come funzionano le tariffe delle ricariche d'elettricité Libon ### Trasferire denaro tramite Libon - [💸 Cos'è il trasferimento di denaro con Libon?](https://help.libon.com/it/articles/237632-cos-e-il-trasferimento-di-denaro-con-libon.md): Libon è orgoglioso di presentarti la sua nuovissima funzionalità di trasferimento di denaro! - [Come posso effettuare un trasferimento di denaro verso un wallet elettronico dall'app Libon?](https://help.libon.com/it/articles/338891-come-posso-effettuare-un-trasferimento-di-denaro-verso-un-wallet-elettronico-dall-app-libon.md): Ecco i passaggi da seguire per inviare facilmente denaro utilizzando l'applicazione Libon - [Quanto costa un trasferimento di denaro?](https://help.libon.com/it/articles/320350-quanto-costa-un-trasferimento-di-denaro.md): Il tasso applicato per un trasferimento di denaro - [In quali Paesi posso inviare denaro su un wallet elettronico con Libon?](https://help.libon.com/it/articles/320345-in-quali-paesi-posso-inviare-denaro-su-un-wallet-elettronico-con-libon.md): Chi può inviare denaro con Libon? Scopri qui l'elenco dei Paesi ammessi. - [Quali documenti sono necessari per effettuare un trasferimento di denaro con Libon?](https://help.libon.com/it/articles/320352-quali-documenti-sono-necessari-per-effettuare-un-trasferimento-di-denaro-con-libon.md): Per inviare denaro è necessario un documento d'identità europeo o un permesso di soggiorno. - [Ho dimenticato il mio codice di sicurezza, cosa devo fare?](https://help.libon.com/it/articles/320363-ho-dimenticato-il-mio-codice-di-sicurezza-cosa-devo-fare.md): Questo è il codice di sicurezza per avviare un trasferimento, non quello per accedere all'app! 😉 - [Qual è l'importo massimo consentito per un trasferimento di denaro?](https://help.libon.com/it/articles/320369-qual-e-l-importo-massimo-consentito-per-un-trasferimento-di-denaro.md): Qual è il limite di importo per un trasferimento di denaro? - [Posso annullare il mio trasferimento di denaro?](https://help.libon.com/it/articles/320374-posso-annullare-il-mio-trasferimento-di-denaro.md): Scopri come annullare il tuo trasferimento di denaro in pochi semplici passaggi. - [Avviso di frode](https://help.libon.com/it/articles/320380-avviso-di-frode.md): Chiunque può essere vittima di tentativi di frode, ma esistono modi per proteggersi. Leggi quanto segue per saperne di più! - [Il mio destinatario può ricevere denaro in contanti?](https://help.libon.com/it/articles/636464-il-mio-destinatario-puo-ricevere-denaro-in-contanti.md): Buone notizie: puoi scegliere il metodo con il quale il tuo beneficiario riceve il trasferimento! - [Cosa deve fare il destinatario per ritirare il denaro in contanti?](https://help.libon.com/it/articles/636465-cosa-deve-fare-il-destinatario-per-ritirare-il-denaro-in-contanti.md): La procedura è semplice e richiede solo pochi minuti! - [Come effettuare un trasferimento di denaro con ritiro in contanti dall'app Libon?](https://help.libon.com/it/articles/636469-come-effettuare-un-trasferimento-di-denaro-con-ritiro-in-contanti-dall-app-libon.md): Invia denaro in pochi semplici passaggi: il destinatario potrà ritirare il denaro in contanti presso un punto di ritiro vicino a casa sua! - [In quali paesi il mio destinatario può prelevare contanti con Libon?](https://help.libon.com/it/articles/645414-in-quali-paesi-il-mio-destinatario-puo-prelevare-contanti-con-libon.md): Quali destinazioni possono ricevere il mio denaro in contanti? Scopri qui l'elenco dei paesi idonei. - [Dove posso trovare una ricevuta dei miei trasferimenti di denaro?](https://help.libon.com/it/articles/663170-dove-posso-trovare-una-ricevuta-dei-miei-trasferimenti-di-denaro.md): Tieni traccia dei tuoi trasferimenti grazie alla dichiarazione dei trasferimenti disponibile sul tuo profilo - [Dove trovo il codice di ritiro del trasferimento di denaro in contanti?](https://help.libon.com/it/articles/697554-dove-trovo-il-codice-di-ritiro-del-trasferimento-di-denaro-in-contanti.md): Ecco come ritrovare il codice di ritiro da comunicare al tuo destinatario ### Autres produits - [Flixbus: come acquistare un codice per viaggiare in Europa?](https://help.libon.com/it/articles/726770-flixbus-come-acquistare-un-codice-per-viaggiare-in-europa.md): Viaggia in autobus a lunga percorrenza attraverso il Portogallo, la Spagna, la Francia e l'Italia ## Português ### O que é Libon - [Para uma melhor compreensão dos pacotes Libon](https://help.libon.com/pt/articles/183142-para-uma-melhor-compreensao-dos-pacotes-libon.md): Para compreender melhor os nossos pacotes e fazer a sua escolha de minutos. - [Durante quanto tempo são válidos os meus minutos Libon?](https://help.libon.com/pt/articles/183143-durante-quanto-tempo-sao-validos-os-meus-minutos-libon.md): Os minutos Libon standard não expiram e o período de utilização é ilimitado. - [O que é Libon?](https://help.libon.com/pt/articles/214588-o-que-e-libon.md): Libon é uma aplicação multi-serviços de alta qualidade dedicada às comunidades de todo o mundo e às suas famílias. - [O que são os minutos Libon?](https://help.libon.com/pt/articles/180966-o-que-sao-os-minutos-libon.md): Com os minutos Libon, pode fazer chamadas internacionais de alta qualidade aos melhores preços a mais de 150 destinos. - [Como funcionam as ofertas Libon?](https://help.libon.com/pt/articles/183164-como-funcionam-as-ofertas-libon.md): Porque é que existem tarifas diferentes segundo os países? - [Custos do operador e roaming](https://help.libon.com/pt/articles/183078-custos-do-operador-e-roaming.md): Algumas informações sobre as taxas cobradas pelos operadores quando utiliza Libon para telefonar, mesmo se estiver no estrangeiro. - [Horário de funcionamento do nosso apoio ao cliente](https://help.libon.com/pt/articles/183152-horario-de-funcionamento-do-nosso-apoio-ao-cliente.md): Veja aqui o nosso horário para saber quando estamos online. ### A minha aplicação Libon - [Ligar-se à aplicação Libon](https://help.libon.com/pt/articles/183148-ligar-se-a-aplicacao-libon.md): Um cartão SIM físico e cobertura GSM são tudo o que precisa para receber o código de validação e ligar-se. - [Como posso consultar o meu saldo?](https://help.libon.com/pt/articles/183121-como-posso-consultar-o-meu-saldo.md): Como verificar o seu saldo de minutos de chamadas na aplicação Libon. - [Consultar ou apagar o meu histórico de chamadas](https://help.libon.com/pt/articles/183058-consultar-ou-apagar-o-meu-historico-de-chamadas.md): Gostaria de conhecer todos os pormenores das suas chamadas, visualizá-las ou apagá-las? Eis as instruções: - [Mudar o meu número Libon](https://help.libon.com/pt/articles/183115-mudar-o-meu-numero-libon.md): Mude o seu número de telefone na aplicação Libon em 1 minuto sem perder o seu crédito. - [O meu telemóvel é compatível com Libon?](https://help.libon.com/pt/articles/183086-o-meu-telemovel-e-compativel-com-libon.md): É necessária uma versão mínima do sistema operativo instalado no seu telefone para tirar o máximo partido de Libon. - [Como instalar Libon?](https://help.libon.com/pt/articles/183158-como-instalar-libon.md): Como instalar Libon no seu telemóvel, a partir da Google Play Store ou da App Store? - [Não consigo encontrar o Libon na minha App Store, o que devo fazer?](https://help.libon.com/pt/articles/183057-nao-consigo-encontrar-o-libon-na-minha-app-store-o-que-devo-fazer.md): Se não encontrar Libon no Google Play, eis como descarregar e instalar a aplicação! - [As minhas permissões](https://help.libon.com/pt/articles/183089-as-minhas-permissoes.md): Para que a sua aplicação Libon funcione corretamente, é necessário que aceda a certas funções do seu telemóvel. - [Os meus contactos](https://help.libon.com/pt/articles/183075-os-meus-contactos.md): Este artigo explica como são geridas as informações sobre os seus contactos na sua aplicação Libon. - [Como ocultar o meu número](https://help.libon.com/pt/articles/183135-como-ocultar-o-meu-numero.md): Pode ocultar o seu número de telefone quando faz uma chamada Libon. - [Eliminar a minha conta Libon](https://help.libon.com/pt/articles/183145-eliminar-a-minha-conta-libon.md): Estamos tristes por saber que nos vai deixar! Veja aqui como desativar a sua conta e desinstalar Libon. - [Como instalar Google Play Services?](https://help.libon.com/pt/articles/196515-como-instalar-google-play-services.md): Eis as instruções: - [Como mudar o idioma da minha aplicação?](https://help.libon.com/pt/articles/532619-como-mudar-o-idioma-da-minha-aplicacao.md): Siga estes passos para alterar o idioma da aplicação. - [Como modificar as minhas informações pessoais?](https://help.libon.com/pt/articles/549909-como-modificar-as-minhas-informacoes-pessoais.md): Siga estes passos para atualizar o seu nome, apelido e endereço de e-mail na aplicação ### As minhas compras Libon - [Como comprar com o meu cartão bancário na aplicação Libon?](https://help.libon.com/pt/articles/183064-como-comprar-com-o-meu-cartao-bancario-na-aplicacao-libon.md): Eis o nosso tutorial sobre como efetuar uma compra com um cartão bancário. - [Como é que posso beneficiar de um código de apadrinhamento?](https://help.libon.com/pt/articles/183111-como-e-que-posso-beneficiar-de-um-codigo-de-apadrinhamento.md): Um novo programa para convidar os seus amigos para Libon e ganhar minutos grátis! - [Posso transferir os meus minutos para outro destino?](https://help.libon.com/pt/articles/183100-posso-transferir-os-meus-minutos-para-outro-destino.md): A solução caso tenha efetuado uma compra errada. Saiba como transferir os seus minutos para outro destino. - [Como substituir ou eliminar o meu cartão bancário em Libon?](https://help.libon.com/pt/articles/183081-como-substituir-ou-eliminar-o-meu-cartao-bancario-em-libon.md): Eis como mudar ou substituir o seu cartão de crédito em Libon. - [Como consultar as nossas tarifas?](https://help.libon.com/pt/articles/183096-como-consultar-as-nossas-tarifas.md): Eis como verificar o preço dos nossos minutos na aplicação Libon para o ajudar a escolher o mais adequado para si - [Fim dos pagamentos iTunes](https://help.libon.com/pt/articles/183138-fim-dos-pagamentos-itunes.md): Fim dos pagamentos Libon com iTunes e nova opção de pagamento com cartão bancário - [Os meus métodos de pagamento Libon](https://help.libon.com/pt/articles/183144-os-meus-metodos-de-pagamento-libon.md): Eis um resumo dos métodos de pagamento disponíveis para as compras Libon - [Como é que calculamos os preços?](https://help.libon.com/pt/articles/183084-como-e-que-calculamos-os-precos.md): Porque é que temos preços diferentes de um país para outro? - [Fim dos pagamentos Libon com compras integradas no Google Play](https://help.libon.com/pt/articles/196504-fim-dos-pagamentos-libon-com-compras-integradas-no-google-play.md): Fim dos pagamentos Libon com Google Play e nova opção de pagamento com cartão bancário - [Qual é a melhor oferta para mim, ou que minutos devo comprar?](https://help.libon.com/pt/articles/183072-qual-e-a-melhor-oferta-para-mim-ou-que-minutos-devo-comprar.md): Encontre os melhores minutos para telefonar aos seus contactos - [A minha compra ainda está a ser processada, o que devo fazer?](https://help.libon.com/pt/articles/196510-a-minha-compra-ainda-esta-a-ser-processada-o-que-devo-fazer.md): Uma transferência de crédito ou uma compra de eletricidade que demora mais tempo. Eis algumas instruções. - [Como é que posso beneficiar de um código promocional?](https://help.libon.com/pt/articles/183067-como-e-que-posso-beneficiar-de-um-codigo-promocional.md): Aproveite as nossas ofertas promocionais para obter minutos gratuitos e reduções nos envios de dinheiro! - [Como posso pedir o reembolso da minha compra?](https://help.libon.com/pt/articles/183113-como-posso-pedir-o-reembolso-da-minha-compra.md): Tudo sobre reembolsos de compras - [Os meus pagamentos com cartão bancário falharam ou foram recusados, o que devo fazer?](https://help.libon.com/pt/articles/183154-os-meus-pagamentos-com-cartao-bancario-falharam-ou-foram-recusados-o-que-devo-fazer.md): A sua compra foi anulada? O pagamento foi recusado? Eis como efetuar uma compra bem sucedida. - [A minha compra não foi creditada, o que devo fazer?](https://help.libon.com/pt/articles/183106-a-minha-compra-nao-foi-creditada-o-que-devo-fazer.md): Seguem-se algumas instruções se a sua compra não tiver sido creditada. - [Como posso consultar o meu histórico de compras Libon?](https://help.libon.com/pt/articles/183095-como-posso-consultar-o-meu-historico-de-compras-libon.md): Consulte todos os detalhes das suas compras Libon - [Tudo sobre as subscrições Libon](https://help.libon.com/pt/articles/643840-tudo-sobre-as-subscricoes-libon.md): Como ativar um plano com subscrição? - [Como funciona uma subscrição com a Libon?](https://help.libon.com/pt/articles/643839-como-funciona-uma-subscricao-com-a-libon.md): Cansado de ter de renovar manualmente o seu plano Libon todos os meses? - [Como cancelar a subscrição de crédito Libon?](https://help.libon.com/pt/articles/676082-como-cancelar-a-subscricao-de-credito-libon.md): Aqui estão os passos a seguir para cancelar a sua subscrição de crédito Libon - [Foi efetuado um débito na minha conta bancária, mas os meus minutos não foram creditados](https://help.libon.com/pt/articles/676098-foi-efetuado-um-debito-na-minha-conta-bancaria-mas-os-meus-minutos-nao-foram-creditados.md): Eis o que precisa de saber sobre as pré-autorizações que aparecem na sua conta bancária quando efetua uma compra Libon - [Como pagar com Multibanco na aplicação Libon?](https://help.libon.com/pt/articles/711619-como-pagar-com-multibanco-na-aplicacao-libon.md): Aqui pode ler sobre o novo método de pagamento disponível em Portugal! - [Como funciona o botão «Outros serviços»?](https://help.libon.com/pt/articles/629198-como-funciona-o-botao-outros-servicos.md): Descubra os serviços complementares oferecidos pela Libon ### As minhas chamadas telefónicas via Libon - [Não consigo telefonar, o que é que posso fazer?](https://help.libon.com/pt/articles/183076-nao-consigo-telefonar-o-que-e-que-posso-fazer.md): Há várias razões para as chamadas falharem. Eis algumas soluções sugeridas para que possa telefonar aos seus contactos. - [Como fazer uma chamada com Libon?](https://help.libon.com/pt/articles/183056-como-fazer-uma-chamada-com-libon.md): Há várias maneiras de telefonar com Libon. Conheça melhor os menus de chamadas - [Como gerir os seus números favoritos e o seu pacote de chamadas ilimitadas?](https://help.libon.com/pt/articles/183093-como-gerir-os-seus-numeros-favoritos-e-o-seu-pacote-de-chamadas-ilimitadas.md): Eis como gerir os seus números favoritos e o seu pacote ilimitado. - [Os meus contactos são faturados se lhes telefonar com Libon?](https://help.libon.com/pt/articles/183117-os-meus-contactos-sao-faturados-se-lhes-telefonar-com-libon.md): Com Libon, não há custos ocultos! - [Como posso melhorar a qualidade das minhas chamadas Libon?](https://help.libon.com/pt/articles/183161-como-posso-melhorar-a-qualidade-das-minhas-chamadas-libon.md): Para obter a melhor experiência de chamadas, siga os nossos conselhos aqui. ### Lista de prefixos dos operadores - [Lista de indicativos Orange Mali 🇲🇱](https://help.libon.com/pt/articles/183163-lista-de-indicativos-orange-mali.md): Eis a lista dos prefixos Orange Mali incluídos na nossa oferta. - [Lista dos indicativos Malitel/Moov Mali 🇲🇱](https://help.libon.com/pt/articles/183162-lista-dos-indicativos-malitel-moov-mali.md): Eis a lista dos prefixos Malitel/Moov incluídos na nossa oferta. - [Lista de indicativos Free / Tigo Senegal 🇸🇳](https://help.libon.com/pt/articles/183124-lista-de-indicativos-free-tigo-senegal.md): Eis a lista dos prefixos Free / Tigo Senegal. - [Lista de indicativos Orange Senegal 🇸🇳](https://help.libon.com/pt/articles/183128-lista-de-indicativos-orange-senegal.md): A lista dos prefixos Orange Senegal incluídos na nossa oferta. - [Lista de indicativos da Costa do Marfim 🇨🇮](https://help.libon.com/pt/articles/183141-lista-de-indicativos-da-costa-do-marfim.md): Apresentamos a lista dos prefixos da Costa do Marfim incluídos na nossa oferta. - [Lista dos indicativos Orange na Costa do Marfim 🇨🇮](https://help.libon.com/pt/articles/196512-lista-dos-indicativos-orange-na-costa-do-marfim.md): Apresentamos a lista dos prefixos Orange na Costa do Marfim incluídos na nossa oferta. - [Lista dos indicativos MTN Costa do Marfim 🇨🇮](https://help.libon.com/pt/articles/196513-lista-dos-indicativos-mtn-costa-do-marfim.md): Lista dos prefixos MTN Costa do Marfim incluídos nas ofertas dos nossos parceiros Libon. - [Lista de indicativos Telma Madagáscar 🇲🇬](https://help.libon.com/pt/articles/183103-lista-de-indicativos-telma-madagascar.md): Aqui tem a lista de prefixos do operador Telma Madagáscar incluídos na nossa oferta. - [Lista de indicativos Orange Madagáscar 🇲🇬](https://help.libon.com/pt/articles/183104-lista-de-indicativos-orange-madagascar.md): Apresentamos a lista dos prefixos Orange Madagáscar incluídos na nossa oferta. - [Lista de indicativos da Guiné 🇬🇳](https://help.libon.com/pt/articles/183159-lista-de-indicativos-da-guine.md): Eis a lista dos prefixos da Guiné. - [Lista de indicativos Orange Guiné Conacri 🇬🇳](https://help.libon.com/pt/articles/196508-lista-de-indicativos-orange-guine-conacri.md): Lista dos prefixos Orange na Guiné Conacri incluídos na nossa oferta. - [Lista dos indicativos MTN Guiné 🇬🇳](https://help.libon.com/pt/articles/183108-lista-dos-indicativos-mtn-guine.md): Eis os prefixos MTN Guiné a que pode ligar com Libon. - [Lista de indicativos Orange Burquina Faso 🇧🇫](https://help.libon.com/pt/articles/183101-lista-de-indicativos-orange-burquina-faso.md): Apresentamos a lista dos prefixos Orange Burquina Faso incluídos na nossa oferta. - [Lista de indicativos Moov/Onatel Burquina Faso 🇧🇫](https://help.libon.com/pt/articles/183063-lista-de-indicativos-moov-onatel-burquina-faso.md): Apresentamos a lista dos prefixos Moov/Onatel Burquina Faso incluídos na nossa oferta. - [Lista de indicativos MTN Camarões 🇨🇲](https://help.libon.com/pt/articles/183153-lista-de-indicativos-mtn-camaroes.md): Eis a lista dos prefixos MTN Camarões. - [Lista de indicativos Orange Congo-Kinshasa 🇨🇩](https://help.libon.com/pt/articles/183133-lista-de-indicativos-orange-congo-kinshasa.md): Lista dos prefixos Orange Congo-Kinshasa incluídos na nossa oferta. - [Lista de indicativos MTN Nigéria 🇳🇬](https://help.libon.com/pt/articles/183087-lista-de-indicativos-mtn-nigeria.md): Eis a lista dos prefixos MTN Nigéria incluídos na nossa oferta. - [Lista de indicativos MTN Benim 🇧🇯](https://help.libon.com/pt/articles/183132-lista-de-indicativos-mtn-benim.md): Eis a lista dos prefixos de MTN Benim. - [Lista de indicativos Orange Camarões 🇨🇲](https://help.libon.com/pt/articles/183074-lista-de-indicativos-orange-camaroes.md): Eis a lista dos prefixos Orange Camarões incluídos na nossa oferta. - [Lista de indicativos MTN Congo-Brazzaville 🇨🇬](https://help.libon.com/pt/articles/183094-lista-de-indicativos-mtn-congo-brazzaville.md): Estes são os prefixos de MTN Congo-Brazzaville incluídos na nossa oferta. - [Lista de indicativos Orange Marrocos \(Méditel\)](https://help.libon.com/pt/articles/183150-lista-de-indicativos-orange-marrocos-meditel.md): Eis a lista dos indicativos Orange Marrocos incluídos na nossa oferta. - [Lista de indicativos Orange Guiné-Bissau 🇬🇼](https://help.libon.com/pt/articles/183110-lista-de-indicativos-orange-guine-bissau.md): Lista dos prefixos Orange Guiné-Bissau incluídos na nossa oferta. - [Lista dos indicativos MTN Guiné-Bissau 🇬🇼](https://help.libon.com/pt/articles/183125-lista-dos-indicativos-mtn-guine-bissau.md): Eis a lista dos prefixos MTN Guiné-Bissau incluídos na nossa oferta. - [Lista de indicativos Chinguitel Mauritânia](https://help.libon.com/pt/articles/196514-lista-de-indicativos-chinguitel-mauritania.md): Aqui tem a lista dos prefixos Chinguitel disponíveis nas ofertas dos nossos parceiros Libon. - [Lista dos indicativos da Guiné-Bissau 🇬🇼](https://help.libon.com/pt/articles/183151-lista-dos-indicativos-da-guine-bissau.md): Esta é a lista dos prefixos da Guiné-Bissau. - [Lista de indicativos Globe nas Filipinas 🇵🇭](https://help.libon.com/pt/articles/183097-lista-de-indicativos-globe-nas-filipinas.md): Eis a lista dos prefixos do operador Globe nas Filipinas incluídos na nossa oferta. - [Lista de prefixos Smart e PLDT nas Filipinas 🇵🇭](https://help.libon.com/pt/articles/183109-lista-de-prefixos-smart-e-pldt-nas-filipinas.md): Eis a lista dos prefixos dos operadores filipinos incluídos nas ofertas dos nossos parceiros Libon: Smart, PLDT, SUN, TNT - [Lista de indicativos MTN África do Sul 🇿🇦](https://help.libon.com/pt/articles/183099-lista-de-indicativos-mtn-africa-do-sul.md): Eis a lista dos prefixos MTN África do Sul incluídos na nossa oferta. - [Lista de indicativos em Israel](https://help.libon.com/pt/articles/183092-lista-de-indicativos-em-israel.md): Eis a lista dos prefixos de Israel incluídos na nossa oferta. - [Lista de indicativos Comores Telecom nas Comores 🇰🇲](https://help.libon.com/pt/articles/183091-lista-de-indicativos-comores-telecom-nas-comores.md): Apresentamos a lista dos prefixos da Comores Telecom incluídos na nossa oferta. - [Lista de indicativos Celtiis Benin 🇧🇯](https://help.libon.com/pt/articles/361216-lista-de-indicativos-celtiis-benin.md): Aqui está a lista de prefixos Celtiis Benin. ### Os meus códigos de recarga Libon - [Como utilizar a minha recarga Libon?](https://help.libon.com/pt/articles/183102-como-utilizar-a-minha-recarga-libon.md): Este artigo explica como utilizar um código de recarga. - [Onde posso encontrar o meu carregamento Libon?](https://help.libon.com/pt/articles/183131-onde-posso-encontrar-o-meu-carregamento-libon.md): Aqui está um artigo que explica onde se encontra o ponto de venda de recargas mais próximo de si. - [Que pacotes estão disponíveis para recarga?](https://help.libon.com/pt/articles/183066-que-pacotes-estao-disponiveis-para-recarga.md): Aqui está o artigo com mais informações sobre as nossas recargas. ### Transferência de crédito via Libon - [Como é que transfiro créditos ou dados móveis para amigos e familiares?](https://help.libon.com/pt/articles/183088-como-e-que-transfiro-creditos-ou-dados-moveis-para-amigos-e-familiares.md): Este artigo explica as etapas de uma transferência de crédito. - [Enviei crédito a um número errado, o que devo fazer?](https://help.libon.com/pt/articles/183059-enviei-credito-a-um-numero-errado-o-que-devo-fazer.md): Carregou o número errado? Vamos dizer-lhe mais neste artigo - [Transferência de crédito através de um código de recarga Libon](https://help.libon.com/pt/articles/183146-transferencia-de-credito-atraves-de-um-codigo-de-recarga-libon.md): Como enviar crédito com um código de carregamento? - [A minha transferência de crédito falhou, o que devo fazer?](https://help.libon.com/pt/articles/183090-a-minha-transferencia-de-credito-falhou-o-que-devo-fazer.md): A sua transferência de crédito falhou? Eis algumas informações para o ajudar a compreender a situação. - [O meu contacto não recebeu o seu crédito](https://help.libon.com/pt/articles/183123-o-meu-contacto-nao-recebeu-o-seu-credito.md): Eis como verificar e beneficiar do crédito transferido com Libon. - [Como posso verificar o bónus aquando de uma transferência de crédito?](https://help.libon.com/pt/articles/183119-como-posso-verificar-o-bonus-aquando-de-uma-transferencia-de-credito.md): Como consultar os bónus do operador e conhecer as suas condições de utilisação. - [Quais são as diferentes modalidades de transferências de crédito disponíveis?](https://help.libon.com/pt/articles/234261-quais-sao-as-diferentes-modalidades-de-transferencias-de-credito-disponiveis.md): Descubra os tipos de crédito que pode enviar aos seus seres queridos! - [Por que não consigo recarregar Internet no telefone do meu destinatário?](https://help.libon.com/pt/articles/456960-por-que-nao-consigo-recarregar-internet-no-telefone-do-meu-destinatario.md): Problema no envio de dados? Siga estes passos simples - [Para que países posso transferir crédito com Libon?](https://help.libon.com/pt/articles/551415-para-que-paises-posso-transferir-credito-com-libon.md): Transfira crédito aos seus entes queridos no estrangeiro ou recarregue o seu próprio número - [Como recarregar crédito diretamente a partir do meu navegador?](https://help.libon.com/pt/articles/661677-como-recarregar-credito-diretamente-a-partir-do-meu-navegador.md): A Webshop da Libon permite-lhe recarregar o saldo dos seus familiares e amigos diretamente a partir de uma página web ### Eletricidade - [Serviço de compra de códigos de recarga de eletricidade pré-paga](https://help.libon.com/pt/articles/183071-servico-de-compra-de-codigos-de-recarga-de-eletricidade-pre-paga.md): Descubra tudo sobre a compra de carregamentos de eletricidade pré-pagos através da aplicação Libon. - [Como posso encontrar os meus códigos de carregamento?](https://help.libon.com/pt/articles/183127-como-posso-encontrar-os-meus-codigos-de-carregamento.md): Eis os passos a seguir para encontrar o seu código de carregamento de eletricidade. - [Como pode beneficiar do carregamento de eletricidade após uma compra bem sucedida?](https://help.libon.com/pt/articles/183147-como-pode-beneficiar-do-carregamento-de-eletricidade-apos-uma-compra-bem-sucedida.md): Descubra os passos a seguir para permitir que o seu destinatário beneficie da sua recarga de eletricidade pré-paga. - [Onde posso encontrar o número do contador?](https://help.libon.com/pt/articles/183129-onde-posso-encontrar-o-numero-do-contador.md): Eis um artigo para o ajudar a encontrar facilmente o número do contador de eletricidade do seu destinatário. - [Como encontrar o número do contador no Senegal 🇸🇳](https://help.libon.com/pt/articles/196509-como-encontrar-o-numero-do-contador-no-senegal.md): Descubra como encontrar facilmente o número do contador de eletricidade do seu destinatário no Senegal. - [\[No país\] Como recarregar o seu contador de eletricidade](https://help.libon.com/pt/articles/196506-no-pais-como-recarregar-o-seu-contador-de-eletricidade.md): Siga estes passos para recarregar facilmente o seu contador de eletricidade. - [A minha compra de recarga de eletricidade falhou, o que devo fazer?](https://help.libon.com/pt/articles/183120-a-minha-compra-de-recarga-de-eletricidade-falhou-o-que-devo-fazer.md): A sua compra acabou de falhar? Eis algumas informações para o ajudar a compreender a situação. - [Porque é que o preço anunciado não corresponde ao custo real do carregamento?](https://help.libon.com/pt/articles/545953-porque-e-que-o-preco-anunciado-nao-corresponde-ao-custo-real-do-carregamento.md): Para compreender melhor os preços de recarga de eletricidade Libon. ### Transferir dinheiro com Libon - [💸 O que são as transferências de dinheiro com Libon?](https://help.libon.com/pt/articles/237632-o-que-sao-as-transferencias-de-dinheiro-com-libon.md): Libon orgulha-se de apresentar a nova funcionalidade de transferências de dinheiro! - [Como fazer uma transferência de dinheiro para uma carteira eletrónica com a aplicação Libon?](https://help.libon.com/pt/articles/338891-como-fazer-uma-transferencia-de-dinheiro-para-uma-carteira-eletronica-com-a-aplicacao-libon.md): Eis os passos a seguir para enviar dinheiro facilmente com a aplicação Libon - [Qual é o custo de uma transferência de dinheiro?](https://help.libon.com/pt/articles/320350-qual-e-o-custo-de-uma-transferencia-de-dinheiro.md): A taxa aplicada para uma transferência de dinheiro - [A que países posso transferir dinheiro para uma carteira eletrónica através do Libon?](https://help.libon.com/pt/articles/320345-a-que-paises-posso-transferir-dinheiro-para-uma-carteira-eletronica-atraves-do-libon.md): Quem pode enviar dinheiro com Libon? Descubra a lista dos países elegíveis aqui. - [Que documentos são necessários para efetuar uma transferência de dinheiro com Libon?](https://help.libon.com/pt/articles/320352-que-documentos-sao-necessarios-para-efetuar-uma-transferencia-de-dinheiro-com-libon.md): Para enviar dinheiro, é necessário um documento de identidade ou autorização de residência europeia. - [Esqueci-me do meu código de segurança, o que devo fazer?](https://help.libon.com/pt/articles/320363-esqueci-me-do-meu-codigo-de-seguranca-o-que-devo-fazer.md): Trata-se do código de segurança utilizado para iniciar uma transferência, não o que recebe para se ligar à aplicação! 😉 - [Qual é o valor máximo permitido para uma transferência de dinheiro?](https://help.libon.com/pt/articles/320369-qual-e-o-valor-maximo-permitido-para-uma-transferencia-de-dinheiro.md): Qual é o valor máximo permitido para uma transferência de dinheiro? - [Posso cancelar a minha transferência de dinheiro?](https://help.libon.com/pt/articles/320374-posso-cancelar-a-minha-transferencia-de-dinheiro.md): Saiba como cancelar a sua transferência de dinheiro com alguns passos simples. - [Alerta de fraude](https://help.libon.com/pt/articles/320380-alerta-de-fraude.md): Qualquer pessoa pode ser vítima de fraude, mas existem formas de se proteger. Leia este artigo para saber mais! - [O meu destinatário pode receber dinheiro em espécies?](https://help.libon.com/pt/articles/636464-o-meu-destinatario-pode-receber-dinheiro-em-especies.md): Boas notícias: pode escolher como o destinatário recebe a transferência de dinheiro! - [O que deve o meu destinatário fazer para levantar o dinheiro em numerário?](https://help.libon.com/pt/articles/636465-o-que-deve-o-meu-destinatario-fazer-para-levantar-o-dinheiro-em-numerario.md): O procedimento é simples e demora apenas alguns minutos! - [Como fazer uma transferência de dinheiro com levantamento em espécies apartir da aplicação Libon?](https://help.libon.com/pt/articles/636469-como-fazer-uma-transferencia-de-dinheiro-com-levantamento-em-especies-apartir-da-aplicacao-libon.md): Envie dinheiro em poucos passos; o destinatário recebe o dinheiro em numerário num ponto de levantamento perto de casa! - [Em que países pode o destinatário fazer levantamentos em espécies com Libon?](https://help.libon.com/pt/articles/645414-em-que-paises-pode-o-destinatario-fazer-levantamentos-em-especies-com-libon.md): Que destinos podem receber dinheiro em espécies? Descubra aqui a lista! - [Onde posso encontrar um comprovativo das minhas transferências de dinheiro?](https://help.libon.com/pt/articles/663170-onde-posso-encontrar-um-comprovativo-das-minhas-transferencias-de-dinheiro.md): Acompanhe as suas transferências de dinheiro através do extrato no seu perfil - [Onde posso encontrar o código de levantamento da minha transferência de dinheiro em espécie?](https://help.libon.com/pt/articles/697554-onde-posso-encontrar-o-codigo-de-levantamento-da-minha-transferencia-de-dinheiro-em-especie.md): Veja aqui como obter o código de levantamento para comunicar ao seu destinatário ### Autres produits - [Flixbus: como posso comprar um vale para viajar na Europa?](https://help.libon.com/pt/articles/726770-flixbus-como-posso-comprar-um-vale-para-viajar-na-europa.md): Viaje de autocarro de longo curso por Portugal, Espanha, França e Itália ## Español ### Qué es Libon - [Para comprender mejor los paquetes Libon](https://help.libon.com/es/articles/183142-para-comprender-mejor-los-paquetes-libon.md): Para comprender nuestros paquetes y elegir tus minutos. - [¿Durante cuánto tiempo son válidos mis minutos Libon?](https://help.libon.com/es/articles/183143-durante-cuanto-tiempo-son-validos-mis-minutos-libon.md): Los minutos Libon estándar no caducan y el periodo de uso es ilimitado. - [¿Qué es Libon?](https://help.libon.com/es/articles/214588-que-es-libon.md): Libon es una aplicación multiservicio de calidad dirigida a comunidades de todo el mundo y sus familias. - [¿Qué son los minutos Libon?](https://help.libon.com/es/articles/180966-que-son-los-minutos-libon.md): Con los Libon minutos, puedes hacer llamadas internacionales de alta calidad al mejor precio hacia más de 150 destinos. - [¿Cómo funcionan las ofertas Libon?](https://help.libon.com/es/articles/183164-como-funcionan-las-ofertas-libon.md): ¿Por qué varían los precios de un país a otro? - [Cargos del operador y roaming](https://help.libon.com/es/articles/183078-cargos-del-operador-y-roaming.md): Información sobre las tarifas de las operadoras cuando utilizas Libon para llamar, aunque estés en el extranjero. - [Nuestros horarios de asistencia al cliente](https://help.libon.com/es/articles/183152-nuestros-horarios-de-asistencia-al-cliente.md): Aquí tienes nuestro horario para saber cuándo estamos en línea. ### Mi aplicación Libon - [Conectarse a la aplicación Libon](https://help.libon.com/es/articles/183148-conectarse-a-la-aplicacion-libon.md): Una tarjeta SIM física y cobertura GSM es todo lo que necesitas para recibir el código de validación y conectarte. - [¿Cómo puedo consultar mi saldo?](https://help.libon.com/es/articles/183121-como-puedo-consultar-mi-saldo.md): Cómo consultar tu saldo de minutos de llamadas en la aplicación Libon. - [Consultar o eliminar mi historial de llamadas](https://help.libon.com/es/articles/183058-consultar-o-eliminar-mi-historial-de-llamadas.md): ¿Quieres conocer todos los detalles de tus llamadas, verlas o borrarlas? Aquí tienes las instrucciones: - [Cambiar mi número en Libon](https://help.libon.com/es/articles/183115-cambiar-mi-numero-en-libon.md): Cambia tu número de teléfono en la aplicación Libon en 1 minuto sin perder tu crédito. - [¿Mi teléfono es compatible con Libon?](https://help.libon.com/es/articles/183086-mi-telefono-es-compatible-con-libon.md): Se requiere una versión mínima del sistema operativo instalado en el teléfono para sacar el máximo partido de Libon. - [¿Cómo se instala Libon?](https://help.libon.com/es/articles/183158-como-se-instala-libon.md): ¿Cómo se instala Libon en el móvil, desde Google Play Store o App Store? - [No encuentro Libon en mi App Store, ¿qué debo hacer?](https://help.libon.com/es/articles/183057-no-encuentro-libon-en-mi-app-store-que-debo-hacer.md): Si no encuentras Libon en Google Play, aquí te explicamos cómo descargar e instalar la aplicación. - [Mis permisos](https://help.libon.com/es/articles/183089-mis-permisos.md): Para que tu aplicación Libon funcione correctamente, es necesario que acceda a ciertas funciones de tu teléfono móvil. - [Mis contactos](https://help.libon.com/es/articles/183075-mis-contactos.md): Este artículo explica cómo se gestiona la información sobre tus contactos en tu aplicación Libon. - [Cómo ocultar mi número](https://help.libon.com/es/articles/183135-como-ocultar-mi-numero.md): Puedes ocultar tu número de teléfono cuando realices una llamada Libon. - [Eliminar mi cuenta Libon](https://help.libon.com/es/articles/183145-eliminar-mi-cuenta-libon.md): Nos entristece saber que nos abandonas. Aquí te explicamos cómo desactivar tu cuenta y desinstalar Libon. - [¿Cómo instalar Google Play Services?](https://help.libon.com/es/articles/196515-como-instalar-google-play-services.md): Aquí están las instrucciones: - [¿Cómo cambiar el idioma de mi aplicación?](https://help.libon.com/es/articles/532619-como-cambiar-el-idioma-de-mi-aplicacion.md): Sigue estos pasos para modificar el idioma de visualización de la aplicación. - [¿Cómo puedo cambiar mi información personal?](https://help.libon.com/es/articles/549909-como-puedo-cambiar-mi-informacion-personal.md): Sigue estos pasos para actualizar tu nombre, apellido y dirección de correo electrónico en la app ### Mis compras Libon - [¿Cómo puedo comprar con mi tarjeta bancaria en la aplicación Libon?](https://help.libon.com/es/articles/183064-como-puedo-comprar-con-mi-tarjeta-bancaria-en-la-aplicacion-libon.md): Aquí tienes nuestro tutorial para realizar una compra con tarjeta bancaria. - [¿Cómo puedo beneficiarme de un código de recomendación?](https://help.libon.com/es/articles/183111-como-puedo-beneficiarme-de-un-codigo-de-recomendacion.md): Un nuevo programa para invitar a tus amigos a Libon y conseguir minutos gratis. - [¿Puedo transferir mis minutos a otro destino?](https://help.libon.com/es/articles/183100-puedo-transferir-mis-minutos-a-otro-destino.md): La solución si te has equivocado de compra. Descubre cómo transferir tus minutos a otro destino. - [¿Cómo puedo sustituir o eliminar mi tarjeta bancaria en Libon?](https://help.libon.com/es/articles/183081-como-puedo-sustituir-o-eliminar-mi-tarjeta-bancaria-en-libon.md): Aquí te explicamos cómo cambiar o sustituir tu tarjeta de crédito en Libon. - [¿Cómo consultar nuestras tarifas?](https://help.libon.com/es/articles/183096-como-consultar-nuestras-tarifas.md): A continuación explicamos cómo comprobar el precio de nuestros minutos en la aplicación Libon para ayudarte a elegir lo que más te conviene - [Fin de los pagos iTunes](https://help.libon.com/es/articles/183138-fin-de-los-pagos-itunes.md): Fin de los pagos Libon con iTunes y nueva opción de pagos con tarjeta bancaria - [Mis métodos de pago Libon](https://help.libon.com/es/articles/183144-mis-metodos-de-pago-libon.md): Aquí tienes un resumen de los métodos de pago disponibles para las compras Libon - [¿Cómo calculamos los precios?](https://help.libon.com/es/articles/183084-como-calculamos-los-precios.md): ¿Por qué tenemos precios diferentes según el país? - [Fin de los pagos Libon con las compras integradas en Google Play](https://help.libon.com/es/articles/196504-fin-de-los-pagos-libon-con-las-compras-integradas-en-google-play.md): Fin de los pagos Libon con Google Play y nueva opción de pagos con tarjeta bancaria - [¿Cuál es la mejor oferta para mí o qué minutos debo comprar?](https://help.libon.com/es/articles/183072-cual-es-la-mejor-oferta-para-mi-o-que-minutos-debo-comprar.md): Encuentra los minutos ideales para llamar a tus contactos - [Mi compra aún se está tramitando, ¿qué debo hacer?](https://help.libon.com/es/articles/196510-mi-compra-aun-se-esta-tramitando-que-debo-hacer.md): Una transferencia de crédito o una compra de electricidad que tarda más tiempo. He aquí algunas instrucciones. - [¿Cómo puedo beneficiarme de un código promocional?](https://help.libon.com/es/articles/183067-como-puedo-beneficiarme-de-un-codigo-promocional.md): ¡Aprovecha nuestras ofertas promocionales, obtiene minutos gratis y reducciones en tus envíos de dinero! - [¿Cómo solicito el reembolso de mi compra?](https://help.libon.com/es/articles/183113-como-solicito-el-reembolso-de-mi-compra.md): Todo sobre la devolución de compras - [Mis pagos con tarjeta bancaria han fallado o han sido rechazados, ¿qué debo hacer?](https://help.libon.com/es/articles/183154-mis-pagos-con-tarjeta-bancaria-han-fallado-o-han-sido-rechazados-que-debo-hacer.md): ¿Se ha anulado tu compra? ¿Te han denegado el pago? A continuación te explicamos cómo realizar una compra con éxito. - [Mi compra no ha sido abonada, ¿qué debo hacer?](https://help.libon.com/es/articles/183106-mi-compra-no-ha-sido-abonada-que-debo-hacer.md): A continuación te indicamos cómo proceder si no se te abona tu compra. - [¿Cómo puedo consultar mi historial de compras Libon?](https://help.libon.com/es/articles/183095-como-puedo-consultar-mi-historial-de-compras-libon.md): Consulta a todos los detalles de tus compras Libon - [Todo sobre las suscripciones Libon](https://help.libon.com/es/articles/643840-todo-sobre-las-suscripciones-libon.md): ¿Cómo activar una tarifa con suscripción? - [¿Cómo funciona una suscripción con Libon?](https://help.libon.com/es/articles/643839-como-funciona-una-suscripcion-con-libon.md): ¿Estás harto de tener que renovar manualmente tu tarifa de Libon cada mes? - [¿Cómo darme de baja de mi suscripción de Libon?](https://help.libon.com/es/articles/676082-como-darme-de-baja-de-mi-suscripcion-de-libon.md): Estos son los pasos que debes seguir para dar de baja tu suscripción al crédito Libon - [Me han cobrado en mi cuenta bancaria, pero no me han abonado los minutos](https://help.libon.com/es/articles/676098-me-han-cobrado-en-mi-cuenta-bancaria-pero-no-me-han-abonado-los-minutos.md): Esto es lo que debes saber sobre las autorizaciones previas que aparecen en tu cuenta bancaria al realizar una compra en Libon - [¿Cómo funciona el botón «Otros servicios»?](https://help.libon.com/es/articles/629198-como-funciona-el-boton-otros-servicios.md): Descubre los servicios complementarios que ofrece Libon ### Mis llamadas telefónicas a través de Libon - [No logro llamar, ¿qué puedo hacer?](https://help.libon.com/es/articles/183076-no-logro-llamar-que-puedo-hacer.md): Hay varias razones por las que fallan las llamadas. Aquí te proponemos algunas soluciones para que puedas llamar a tus contactos. - [¿Cómo hago una llamada con Libon?](https://help.libon.com/es/articles/183056-como-hago-una-llamada-con-libon.md): Hay varias formas de llamar con Libon. Más información sobre los menús de llamadas - [¿Cómo gestionar tus números favoritos y tu paquete ilimitado?](https://help.libon.com/es/articles/183093-como-gestionar-tus-numeros-favoritos-y-tu-paquete-ilimitado.md): Aquí te explicamos cómo gestionar tus números favoritos y el paquete ilimitado. - [¿Se factura a mis contactos si les llamo utilizando Libon?](https://help.libon.com/es/articles/183117-se-factura-a-mis-contactos-si-les-llamo-utilizando-libon.md): Con Libon, ¡no hay costes ocultos! - [Las llamadas locales mejoran la calidad de la llamada: ¿cómo se activan?](https://help.libon.com/es/articles/196505-las-llamadas-locales-mejoran-la-calidad-de-la-llamada-como-se-activan.md): La conexión a través de la red GSM mejora la calidad de las llamadas: utiliza tus minutos de Libon fuera de la aplicación gracias a las llamadas locales - [¿Cómo puedo mejorar la calidad de mis llamadas Libon?](https://help.libon.com/es/articles/183161-como-puedo-mejorar-la-calidad-de-mis-llamadas-libon.md): Para disfrutar de la mejor experiencia de llamada, sigue nuestros consejos - [¿Por qué, cuando llamo a mi país, veo un número diferente en la pantalla?](https://help.libon.com/es/articles/717453-por-que-cuando-llamo-a-mi-pais-veo-un-numero-diferente-en-la-pantalla.md): ¡Descubre la función de Llamadas locales, ya disponible en tu aplicación Libon! ### Lista de prefijos de los operadores - [Lista de indicativos Orange Mali 🇲🇱](https://help.libon.com/es/articles/183163-lista-de-indicativos-orange-mali.md): Aquí está la lista de indicativos de Orange Mali nuestras ofertas específicas del operador. - [Lista de indicativos Malitel/Moov Mali 🇲🇱](https://help.libon.com/es/articles/183162-lista-de-indicativos-malitel-moov-mali.md): Aquí está la lista de indicativos Malitel/Moov incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Free / Tigo Senegal 🇸🇳](https://help.libon.com/es/articles/183124-lista-de-indicativos-free-tigo-senegal.md): Esta es la lista de indicativos de Free / Tigo Senegal. - [Lista de indicativos de Orange Senegal 🇸🇳](https://help.libon.com/es/articles/183128-lista-de-indicativos-de-orange-senegal.md): La lista de indicativos de Orange Senegal incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos de Costa de Marfil 🇨🇮](https://help.libon.com/es/articles/183141-lista-de-indicativos-de-costa-de-marfil.md): Esta es la lista de indicativos de Costa de Marfil incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Orange en Costa de Marfil 🇨🇮](https://help.libon.com/es/articles/196512-lista-de-indicativos-orange-en-costa-de-marfil.md): He aquí la lista de los indicativos Orange en Costa de Marfil incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Costa de Marfil 🇨🇮](https://help.libon.com/es/articles/196513-lista-de-indicativos-mtn-costa-de-marfil.md): Lista de prefijos MTN Costa de Marfil incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Telma Madagascar 🇲🇬](https://help.libon.com/es/articles/183103-lista-de-indicativos-telma-madagascar.md): Aquí tienes la lista de prefijos del operador Telma Madagascar incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos de Orange Madagascar 🇲🇬](https://help.libon.com/es/articles/183104-lista-de-indicativos-de-orange-madagascar.md): Esta es la lista de indicativos de Orange Madagascar incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos de Guinea 🇬🇳](https://help.libon.com/es/articles/183159-lista-de-indicativos-de-guinea.md): Aquí está la lista de indicativos de Guinea. - [Lista de indicativos Orange Guinea Conakry 🇬🇳](https://help.libon.com/es/articles/196508-lista-de-indicativos-orange-guinea-conakry.md): Lista de indicativos de Orange en Guinea Conakry incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Guinea 🇬🇳](https://help.libon.com/es/articles/183108-lista-de-indicativos-mtn-guinea.md): Estos son los indicativos de MTN Guinea a los que puedes llamar con Libon. - [Lista de indicativos Orange Burkina Faso 🇧🇫](https://help.libon.com/es/articles/183101-lista-de-indicativos-orange-burkina-faso.md): Esta es la lista de indicativos de Orange Burkina Faso incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Moov/Onatel Burkina Faso 🇧🇫](https://help.libon.com/es/articles/183063-lista-de-indicativos-moov-onatel-burkina-faso.md): Esta es la lista de indicativos Moov/Onatel Burkina Faso incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Camerún 🇨🇲](https://help.libon.com/es/articles/183153-lista-de-indicativos-mtn-camerun.md): A continuación encontrarás la lista de indicativos de MTN Camerún. - [Lista de indicativos Orange Congo-Kinshasa 🇨🇩](https://help.libon.com/es/articles/183133-lista-de-indicativos-orange-congo-kinshasa.md): Lista de indicativos de Orange Congo-Kinshasa incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Nigeria 🇳🇬](https://help.libon.com/es/articles/183087-lista-de-indicativos-mtn-nigeria.md): Aquí está la lista de indicativos de MTN Nigeria incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Benin 🇧🇯](https://help.libon.com/es/articles/183132-lista-de-indicativos-mtn-benin.md): A continuación encontrarás la lista de indicativos de MTN Benin. - [Lista de indicativos Orange Camerún 🇨🇲](https://help.libon.com/es/articles/183074-lista-de-indicativos-orange-camerun.md): Aquí está la lista de indicativos de Orange Camerún incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Congo-Brazzaville 🇨🇬](https://help.libon.com/es/articles/183094-lista-de-indicativos-mtn-congo-brazzaville.md): Estos son los indicativos de MTN Congo-Brazzaville incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Orange Marruecos \(Méditel\)](https://help.libon.com/es/articles/183150-lista-de-indicativos-orange-marruecos-meditel.md): Aquí está la lista de indicativos de Orange Marruecos incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Orange Guinea-Bisáu 🇬🇼](https://help.libon.com/es/articles/183110-lista-de-indicativos-orange-guinea-bisau.md): Lista de indicativos de Orange Guinea-Bisáu incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos MTN Guinea-Bisáu 🇬🇼](https://help.libon.com/es/articles/183125-lista-de-indicativos-mtn-guinea-bisau.md): Esta es la lista de indicativos de MTN Guinea-Bisáu incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Chinguitel Mauritania](https://help.libon.com/es/articles/196514-lista-de-indicativos-chinguitel-mauritania.md): Aquí está la lista de prefijos Chinguitel disponibles con nuestras ofertas de socios Libon. - [Lista de indicativos de Guinea-Bisáu 🇬🇼](https://help.libon.com/es/articles/183151-lista-de-indicativos-de-guinea-bisau.md): Esta es la lista de indicativos de Guinea-Bisáu. - [Lista de indicativos Globe en Filipinas 🇵🇭](https://help.libon.com/es/articles/183097-lista-de-indicativos-globe-en-filipinas.md): Esta es la lista de indicativos del operador Globe en Filipinas incluidos en nuestras ofertas específicas del operador. - [Lista de prefijos Smart y PLDT en Filipinas 🇵🇭](https://help.libon.com/es/articles/183109-lista-de-prefijos-smart-y-pldt-en-filipinas.md): Esta es la lista de indicativos de operadores filipinos incluidos en las ofertas de nuestros socios Libon: Smart, PLDT, SUN, TNT - [Lista de indicativos MTN Sudáfrica 🇿🇦](https://help.libon.com/es/articles/183099-lista-de-indicativos-mtn-sudafrica.md): Aquí está la lista de indicativos de MTN Sudáfrica incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos de Israel](https://help.libon.com/es/articles/183092-lista-de-indicativos-de-israel.md): Esta es la lista de indicativos de Israel incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Comores Telecom en las Comoras 🇰🇲](https://help.libon.com/es/articles/183091-lista-de-indicativos-comores-telecom-en-las-comoras.md): Esta es la lista de indicativos de Comores Telecom incluidos en nuestras ofertas específicas del operador. - [Lista de indicativos Celtiis Benin 🇧🇯](https://help.libon.com/es/articles/361216-lista-de-indicativos-celtiis-benin.md): Aquí está la lista de prefijos Benin Celtiis. ### Mis códigos de recarga Libon - [¿Cómo utilizo mi recarga Libon?](https://help.libon.com/es/articles/183102-como-utilizo-mi-recarga-libon.md): Este artículo explica cómo utilizar una tarjeta de recarga. - [¿Dónde puedo encontrar mi recarga Libon?](https://help.libon.com/es/articles/183131-donde-puedo-encontrar-mi-recarga-libon.md): Aquí tienes un artículo que explica dónde está tu punto de venta de recargas más cercano. - [¿Qué paquetes se pueden recargar?](https://help.libon.com/es/articles/183066-que-paquetes-se-pueden-recargar.md): Aquí está el artículo con más información sobre nuestras recargas. ### Transferencia de crédito a través de Libon - [¿Cómo transferir saldo o datos móviles a amigos y familiares?](https://help.libon.com/es/articles/183088-como-transferir-saldo-o-datos-moviles-a-amigos-y-familiares.md): En este artículo se explican los pasos necesarios para realizar una transferencia de crédito. - [He enviado crédito a un número equivocado. ¿Qué debo hacer?](https://help.libon.com/es/articles/183059-he-enviado-credito-a-un-numero-equivocado-que-debo-hacer.md): ¿Te has equivocado de número? Te contamos más en este artículo - [Transferencia de crédito mediante código de recarga Libon](https://help.libon.com/es/articles/183146-transferencia-de-credito-mediante-codigo-de-recarga-libon.md): ¿Cómo envío crédito con un código de recarga? - [Mi transferencia ha fallado, ¿qué debo hacer?](https://help.libon.com/es/articles/183090-mi-transferencia-ha-fallado-que-debo-hacer.md): ¿Tu transferencia ha fallado? Aquí tienes información que te ayudará a entender la situación. - [Mi contacto no ha recibido su crédito](https://help.libon.com/es/articles/183123-mi-contacto-no-ha-recibido-su-credito.md): He aquí cómo comprobar y beneficiarse del crédito transferido con Libon. - [¿Cómo puedo comprobar la bonificación de una transferencia de crédito?](https://help.libon.com/es/articles/183119-como-puedo-comprobar-la-bonificacion-de-una-transferencia-de-credito.md): Cómo consultar las bonificaciones y conocer sus condiciones de utilización. - [Cuáles son los distintos tipos de transferencias de crédito disponibles?](https://help.libon.com/es/articles/234261-cuales-son-los-distintos-tipos-de-transferencias-de-credito-disponibles.md): Descubre los diferentes créditos que puedes enviar a tus seres queridos! - [¿Por qué no puedo recargar datos en el teléfono de mi destinatario?](https://help.libon.com/es/articles/456960-por-que-no-puedo-recargar-datos-en-el-telefono-de-mi-destinatario.md): ¿Problemas para enviar datos? Siga estos sencillos pasos - [¿A qué países puedo transferir crédito con Libon?](https://help.libon.com/es/articles/551415-a-que-paises-puedo-transferir-credito-con-libon.md): Transfiere crédito a tus seres queridos en el extranjero o recarga tu propio número - [¿Cómo puedo recargar saldo directamente desde mi navegador?](https://help.libon.com/es/articles/661677-como-puedo-recargar-saldo-directamente-desde-mi-navegador.md): El Webshop de Libon te permite recargar el saldo de tus seres queridos directamente desde una página web ### Electricidad - [Servicio de compra de códigos de recarga de electricidad de prepago](https://help.libon.com/es/articles/183071-servicio-de-compra-de-codigos-de-recarga-de-electricidad-de-prepago.md): Descúbrelo todo sobre la compra de recargas de electricidad de prepago a través de la aplicación Libon. - [¿Cómo encuentro mis códigos de recarga?](https://help.libon.com/es/articles/183127-como-encuentro-mis-codigos-de-recarga.md): Estos son los pasos que debes seguir para encontrar tu código de recarga de electricidad. - [¿Cómo puede beneficiarse de la recarga de electricidad tras una compra completada?](https://help.libon.com/es/articles/183147-como-puede-beneficiarse-de-la-recarga-de-electricidad-tras-una-compra-completada.md): Descubre los pasos a seguir para que tu destinatario pueda disfrutar de tu recarga de electricidad de prepago. - [¿Dónde puedo encontrar el número del contador?](https://help.libon.com/es/articles/183129-donde-puedo-encontrar-el-numero-del-contador.md): Aquí tienes un artículo que te ayudará a encontrar fácilmente el número del contador de la luz de tu destinatario. - [Cómo encontrar su número del contador en Senegal 🇸🇳](https://help.libon.com/es/articles/196509-como-encontrar-su-numero-del-contador-en-senegal.md): Descubre cómo encontrar fácilmente el número del contador de electricidad de tu destinatario en Senegal. - [\[En el país\] Cómo recargar el contador de la luz](https://help.libon.com/es/articles/196506-en-el-pais-como-recargar-el-contador-de-la-luz.md): Sigue estos pasos para fácilmente recargar tu contador de electricidad. - [Mi compra de recarga de electricidad ha fallado, ¿qué debo hacer?](https://help.libon.com/es/articles/183120-mi-compra-de-recarga-de-electricidad-ha-fallado-que-debo-hacer.md):  ¿Tu compra de recarga de electricidad ha fallado? Aquí tienes información que te ayudará a entender la situación. - [¿Por qué el precio anunciado no coincide con el valor real de la recarga?](https://help.libon.com/es/articles/545953-por-que-el-precio-anunciado-no-coincide-con-el-valor-real-de-la-recarga.md): Para comprender mejor los precios de recarga de electricidad de Libon ### Enviar dinero con Libon - [💸Qué son los envíos de dinero con Libon?](https://help.libon.com/es/articles/237632-que-son-los-envios-de-dinero-con-libon.md): Libon se enorgullece de presentar su nueva función de envío de dinero! - [¿Cómo hago un envío de dinero a un monedero electrónico con la aplicación Libon?](https://help.libon.com/es/articles/338891-como-hago-un-envio-de-dinero-a-un-monedero-electronico-con-la-aplicacion-libon.md): Estos son los pasos a seguir para enviar dinero fácilmente utilizando la aplicación Libon - [¿Cuál es el coste de un envío de dinero?](https://help.libon.com/es/articles/320350-cual-es-el-coste-de-un-envio-de-dinero.md): La tarifa aplicada por un envío de dinero - [¿A qué países puedo enviar dinero a un monedero electrónico con Libon?](https://help.libon.com/es/articles/320345-a-que-paises-puedo-enviar-dinero-a-un-monedero-electronico-con-libon.md): ¿Quién puede enviar dinero con Libon? Descubre la lista de países elegibles aquí. - [¿Qué documentos se requieren para realizar un envío de dinero con Libon?](https://help.libon.com/es/articles/320352-que-documentos-se-requieren-para-realizar-un-envio-de-dinero-con-libon.md): Para enviar dinero, se requiere un documento de identidad o un permiso de residencia europeo. - [He olvidado mi código de seguridad. ¿Qué debo hacer?](https://help.libon.com/es/articles/320363-he-olvidado-mi-codigo-de-seguridad-que-debo-hacer.md): ¡Se trata del código de seguridad para iniciar un envío, no el para iniciar sesión en la aplicación! 😉 - [¿Cuál es el importe máximo autorizado para un envío de dinero?](https://help.libon.com/es/articles/320369-cual-es-el-importe-maximo-autorizado-para-un-envio-de-dinero.md): ¿Cuál es el importe máximo autorizado para un envío de dinero? - [¿Puedo cancelar mi envío de dinero?](https://help.libon.com/es/articles/320374-puedo-cancelar-mi-envio-de-dinero.md): Descubre cómo cancelar tu envío de dinero en unos sencillos pasos. - [Alerta de fraude](https://help.libon.com/es/articles/320380-alerta-de-fraude.md): Cualquiera puede ser víctima de fraude, pero hay medidas para protegerte. ¡Lee este artículo para saber más! - [¿Puede mi destinatario recibir dinero en efectivo?](https://help.libon.com/es/articles/636464-puede-mi-destinatario-recibir-dinero-en-efectivo.md): ¡Buenas noticias: puedes elegir cómo recibirá el destinatario el dinero! - [¿Qué debe hacer el destinatario para retirar el dinero en efectivo?](https://help.libon.com/es/articles/636465-que-debe-hacer-el-destinatario-para-retirar-el-dinero-en-efectivo.md): ¡El procedimiento es sencillo y solo lleva unos minutos! - [¿Cómo se realiza un envío de dinero con retirada en efectivo desde la aplicación Libon?](https://help.libon.com/es/articles/636469-como-se-realiza-un-envio-de-dinero-con-retirada-en-efectivo-desde-la-aplicacion-libon.md): ¡Envía dinero en unos pocos pasos y el destinatario podrá recoger el dinero en efectivo en un punto de recogida cercano a su domicilio! - [¿En qué países puede mi beneficiario retirar dinero en efectivo con Libon?](https://help.libon.com/es/articles/645414-en-que-paises-puede-mi-beneficiario-retirar-dinero-en-efectivo-con-libon.md): ¿En qué destinos puedo recibir mi dinero en efectivo? Consulta aquí la lista de países elegibles. - [¿Dónde puedo encontrar un comprobante de mis envíos de dinero?](https://help.libon.com/es/articles/663170-donde-puedo-encontrar-un-comprobante-de-mis-envios-de-dinero.md): Lleva un control de tus envíos de dinero gracias al extracto de tu perfil - [¿Dónde puedo encontrar el código de retirada de mi envío de dinero en efectivo?](https://help.libon.com/es/articles/697554-donde-puedo-encontrar-el-codigo-de-retirada-de-mi-envio-de-dinero-en-efectivo.md): A continuación te explicamos cómo encontrar el código de recogida que debes facilitar a tu destinatario ### Autres produits - [Flixbus: ¿cómo comprar un código para viajar por Europa?](https://help.libon.com/es/articles/726770-flixbus-como-comprar-un-codigo-para-viajar-por-europa.md): Viaja en autobús de larga distancia por Portugal, España, Francia e Italia