Need to send money to your loved ones?
At Libon, we know how important it is to stay close to those you love.
That's why we do our utmost to offer you useful and reliable services that allow you to support your family easily, safely and without complications.
With Libon, you have peace of mind: your transfers are simple, fast and transparent.
To make a money transfer, please follow the steps below
1. Start your transfer
Open the Libon app
Open the Shop menu
Select Send money
2. Select the recipient
Select the recipient from your contact list or add a new one
3. Enter your security code
Choose a 4-digit security code: you'll need it to validate your next money transfers.
4. Fill in the beneficiary information
First name and last name
Phone number
Relation
Reason for the transfer
Choose the wallet (e.g. Orange Money, Wave, Wizall Money...)
5. Select the amount
Select the amount you wish to send
6. Finalize the payment
Click on the Pay button
Then go to your bank application to authenticate yourself and validate the payment
🔐 Mandatory step: Identity verification
Once the payment has been validated, you need to verify your identity to finalize the transfer. Here's how to proceed:
Click on Verify my identity, then on Start.
Enter your personal details
Click Open Verification Page then Okay, I understand
Allow access to your camera by clicking Authorize
Scan both sides of your original ID, first the front, then the back.
Take a selfie video
Proceed with the electronic signature
Click Finish
⏳ And then?
Once your documents have been sent, verification is usually processed in less than 5 minutes, if everything is in order.
If the check takes longer than expected or you need assistance, our customer service is here to help. 😊