Skip to main content

What documents do I need to make a money transfer with Libon?

To send money, a European identity document or residence permit is required.

Updated over a week ago

To help prevent bank fraud, you’ll need to verify your identity by providing one of the following documents:

  • European Union identity card

  • European Union passport

  • European Union residence permit

⚠️ Please note that Visas and Visa applications are not accepted for identity verification

I have one of these documents but my identity verification was rejected


If this is the case, here are the main reasons why your document may have been refused:

  • Document cropped, or zoomed in on your name or address: Make sure the entire document is visible.

  • Blurred or poorly lit photo: Take the photo in good lighting so all details are clear and legible.

  • Scanned document or copy: Make sure you use the original of your identity document.

Did this answer your question?