This section will guide you in finding and recognizing the meter number you need to use our prepaid electricity top-up code purchase service.
1. How do I recognize the meter number?
This meter number is made up of numbers only!
The meter number has 11 digits in the vast majority of countries:
Ivory Coast 🇨🇮
Gambia 🇬🇲
Burkina Faso 🇧🇫
Guinea-Bissau 🇬🇼
Benin 🇧🇯
Togo 🇹🇬
Generally speaking, the meter number is between 11 and 13 digits long in Mali 🇲🇱.
Please check the meter number carefully when purchasing top up vouchers.
2. Where can I find the meter number?
There are several ways to find the meter number:
Ask your recipient: your recipient can find this information on their supplier card, which they received with their meter. They can also consult their electricity bills to obtain the meter number.
Tip: your recipient can check directly on the meter because their number is visible on it.
Contact the provider: you can contact the electricity supplier to obtain your recipient's meter number. They will be able to provide you with the necessary details.
Make sure you have the correct meter number before buying the top-up coupon!