Promotions sometimes apply to credit transfers to the numbers of your choice.
Would you like to know everything about our promotions?
We hope that the beneficiary can take advantage of the promotion that best suits their needs. That's why we advise you to consult the general terms and conditions relating to the bonus before validating the purchase.
These promotions only apply during the periods indicated and concern certain countries or carriers. So:
The bonus applies to certain countries or carriers;
There is a period for taking advantage of the promotion and a specific period for using the bonus;
The bonus received can be used to make calls, send text messages or use the Internet. This depends on the terms and conditions of the offer.
How can I check the conditions under which the promotional offer applies?
During the credit transfer and after selecting the amount, consult the bonus details by touching i
After validating a top up, check the credit transferred (and the bonus, if applicable) in your Transfer history
How can beneficiaries check their bonus?
To check their bonus balance, the beneficiary must call their carrier's specific number. They must follow the instructions proposed by the carrier to find out their main balance (or the credit transferred) and their bonus balance (if a bonus has been offered).
After checking, if the bonus 🎁 is still not identified, it would be wise to check directly with your carrier. Because the bonus is offered by them, and they'll be able to answer any questions, whether they're about the final amount or the bonus that should apply. We will provide you with all the information you need to check.