This article is also available in:
Payment security is a major priority for Libon! We have therefore implemented the 3D-Secureย validation process in 2017 for our online purchases.

New payment services rules were released on September the 14th, 2019, and were the opportunity to update our purchase process.

A tutorial is available to show you a purchase step by step :



To purchase minutes on the application (on Android), you need to follow these steps :

Choose your minutes from the Store menu



Select Credit card as a payment method



Complete the payment order, add a payment method and press Pay

On the Billing menu, complete the form



You'll only need to do this once, the information will be saved for your next purchases

Don't forget to tick the checkbox I accept Libon's terms and conditions before touching Pay!



Select your credit card or record it by pressing Add




According to each bank, the payment validation process may vary. It depends on your bank. Make sure you follow the instructions on the screen after you have touched PAY. You should receive, at the end, when the purchase is completed, a confirmation of a successful purchase in Libon.

For more details on how to validate or confirm the payment, check this article.

Let the bank's secure payment page open



Go to your bank's application to authorize the payment

Return to the secure payment page in Libon and validate the purchase



โš ๏ธ Note that !

It is compulsory to return to the secure payment page to finalise the payment!
If you do not complete the authentication process up to the end with the bank, if you cancel the payment, unfortunately, the transaction will be cancelled (and therefore no debit will be made on your bank account ๐Ÿ˜‰ ).

Purchase completedย ๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰๐ŸŽ‰



Still an issue with your purchase ๐Ÿ˜ž ? Follow our advice here.

Or chat with us by touching the icon on the right ๐Ÿ™‚
Was this article helpful?
Cancel
Thank you!